Delivery Coordinator Clerk

Company:  GOVIND PHARM INC
Location: Brooklyn
Closing Date: 24/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Benefits:

401(k)

401(k) matching

Company parties

Health insurance

Paid time off

Parkside Chemists (aka Govind Pharm) is a rapidly growing specialty pharmacy, specializing in Dermatology, located in Brooklyn. Our goal is to exceed the needs of our patients and customers by providing efficient, caring, professional and cost-effective pharmaceutical services. We are looking for a self-motivated, efficient, responsible multi-tasker to join our team.

We are hiring a Delivery Dispatcher & Clerk with experience in routing and dispatching delivery items while also managing the front office of the pharmacy. The Delivery Coordinator aspect will process all outgoing orders, charge client credit cards, create routes for driver and dispatch drivers to deliver medications to patients throughout the Tri-State area. The Clerk aspect will be the first point of contact for patients and must have a friendly, welcoming attitude.

Hours are weekdays 10am - 7pm.

DELIVERY DISPATCHING Duties

Process deliveries given by pharmacists

Prepare, manage and confirm receipt of patient orders

Collect payment through various payment methods through point of sale

Daily register duties

Create delivery routes using delivery routing software

Assign specific delivery methods (In-house delivery person, RxToGo, Fedex, USPS)

Communicate with delivery associates to ensure that drivers are adequately prepared for dispatch

Dispatch drivers to deliver medications to patients

Reroute drivers en route as needed

Updating patient profiles, address, private house etc.

Collect/save proof of deliveries

CLERK Duties

Answering phones then taking messages or directing callers to Ring Central system or appropriate person.

Greeting walk-in customers picking up medications

Receiving customer service requests and either resolving them or passing them on to the correct department

Conduct pharmacy transactions such as but not limited to processing sales, operating point of sale and/or cashier responsibilities

Facilitate Over-The-Counter program while maintaining cleanliness of front retail store, reordering & restocking inventory

Requirement

2 or more years of experience routing, coordinating and dispatching deliveries

Upbeat personality and ability to work well with others on the team

Great communication skills with team and patients

Knowledge of local roads and highways

Computer literacy

Attention to detail and ability to multitask

Previous pharmacy experience preferred

We offer competitive compensation and benefits!

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GOVIND PHARM INC
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