Mgr, Tech Program Mgmt for Japan & Korea, APAC DC Planning & Delivery

Mgr, Tech Program Mgmt for Japan & Korea, APAC DC Planning & Delivery

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services seeks a Manager to lead a team of Technical Infrastructure Program Managers (TIPMs) to support data center infrastructure expansion. This Manager, through their team, will lead cross-functional teams to deliver Data Center build projects, from inception through design, implementation, testing, and deployment.

This leader drives the development and adoption of strategies in the region, initiates programs that address regional and global challenges, coordinates and drives execution with local partner teams, removes obstacles during implementation, and reports progress and risks on all in-flight programs. This leader should be able to communicate effectively with both internal and external stakeholders. They are expected to become a voice of the region to influence new global initiatives and programs that will inform the next generation of Data Centers. This leader drives improvements in overall program execution, streamlines processes, and enhances efficiency. Successful candidates likely have a technical background in a technical discipline (architecture, engineering, or other sciences), have experience in project and program management of complex initiatives, are able to build trust and relationships with various stakeholders, and have strong problem-solving skills. Experience in managing data center infrastructure deployments is a plus.

Candidates must be comfortable managing a team reporting to them located both locally and remotely. You will also interact and engage with matrixed project delivery teams across the globe. Successful candidates possess the ability to work with matrixed teams to troubleshoot project technical implementation issues and remove barriers to project success. Being able to lead cross-functional teams, establish trust with a variety of stakeholders across multiple time zones, manage capital budgets, eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery is a must.

Successful candidates are fully competent in a variety of project management tools, methodologies and techniques for all phases of a project's lifecycle and exhibit demonstrated proficiency in core project management disciplines including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking.

This position requires 10% domestic travel (trips to local AWS Data Center Clusters) and 5% international travel.

Key job responsibilities

1. Leading, hiring, and developing a team of Technical Infrastructure Program Managers (TIPMs).
2. Demonstrating tactical and strategic thinking and applying high judgement to ensure data center delivery for customers.
3. Developing and reviewing metrics and assessing performance against targets to identify improvements to delivery timelines and opportunities to close gaps.
4. Monitoring in-flight projects, major risks, and improvement efforts. Ensuring delivery is on track to meet supply commitments and constantly changing customer demand.
5. Diving deep into capacity issues to identify risks and opportunities, and resolving constraints by negotiating across multiple stakeholders.
6. Identifying opportunities to invent and simplify processes, identifying business risks, and implementing scalable mechanisms.
7. Providing concise written and verbal communication to a wide variety of stakeholders ranging from project summaries to stakeholders, summary of technical discussions, or communications with Senior Executives for strategic decisions.
8. Managing metrics, tools, and mechanisms to ensure stakeholders are aware of ongoing risks or issues that require their action, decision, mitigations, or effort.
9. Identifying alternative solutions, communicating throughout the organization to align direction, gain support and drive rectification efforts.

A day in the life

In this role, you will drive data center delivery programs in the Japan and Korea regions by collaborating with internal and external stakeholders. You will lead stakeholder meetings to align partner teams, share progress, and escalate quickly to deliver business outcomes. You will identify opportunities to invent and simplify process, develop seamless project execution and remove unnecessary or redundant process. You will communicate clearly, and proactively to remove roadblocks, pave the way for innovation, and can handle multiple competing priorities in a fast-paced environment. Regular/ad-hoc communications and reporting to executive leadership, peer groups, and stakeholders.

About the team

As part of the AWS Infrastructure organization, the Data Center Planning and Delivery team prepares for, plans, and builds the data centers that comprise the AWS cloud. This team drives continuous improvement of AWS Data Centers to provide more efficient and reliable infrastructure to customers.

About AWS

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Minimum Qualifications

1. Bachelor’s degree in Construction Management, Electrical, Mechanical, Civil Engineering, or a similar technical discipline
2. 8+ years of experience in core project management activities, including scoping, schedule, budget, quality, and risk and critical path management.
3. 5+ years of experience managing complex technology or physical infrastructure projects
4. 3+ years of people management experience
5. Business-level fluency in written and spoken English and Japanese

Preferred Qualifications

1. Bi-lingual in both English and Japanese
2. Background in Data Center Infrastructure design, operations or delivery
3. Understanding of the Japan and/or Korea data center markets, colocation service providers, design consultants, and contractors.
4. Experience with managing multiple project budgets
5. Experience with analyzing and presenting data and influencing at various levels of seniority, from working level to executive.
6. Experience with and deep understanding of project management methodologies
7. Master’s degree in business or similar advanced professional degree