IDP Service Delivery Analyst

Company:  Fidelity Information Services
Location: New York
Closing Date: 08/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

JOB DESCRIPTIONPosition Type :Full timeType Of Hire :Experienced (relevant combo of work and education)Education Desired :Associate's DegreeTravel Percentage :0%Location: Bangalore / PuneAre you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.What you bring:Major working experience on Unix/LinuxGood knowledge on Unix / Linux commands, Shell scriptingGood knowledge on Oracle / SQLAble to work in Shifts and flexible hours on requestStrong problem solving skillsGood communication skillsKnowledge on Monitoring tool like Splunk or similarKnowledge on build/deployment tools Jenkins or similarWhat will you be working on :Ability to understand the production incident and provide resolutionApply technical expertise of Unix and OracleAble to communicate effectively with clients on Incidents / ProblemsAbility to perform in depth Analysis of Incident to identify root cause and permanent fixesAble to create Knowledge documentsProvide guidance and support to team membersPerform L2 support and on - call supportParticipate in on call rotationCo-ordinate with L3/Dev team and other stakeholdersFlexible in work in shifts and holidaysWhat we offer you:A range of benefits designed to help support your lifestyle and wellbeingA multi-faceted job with a broad spectrum of responsibilitiesAn international work environment and a dedicated and innovative teamAn extensive range of personal development opportunitiesA work environment built on collaboration, flexibility and respectPrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the .Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.#pridepassFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: self print_poster.pdfFor positions located in the US, the conditions below apply.If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check)ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly

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