Delivery Manager

Company:  Housing Works
Location: New York
Closing Date: 16/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Description
Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at
Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation : $55,800 - $63,500/year commensurate with experience
Overview:
The Back of House & Delivery Manager plays a critical role in ensuring all incoming online orders as well as delivery orders are managed and distributed efficiently. The ideal candidate for this position is highly organized, has excellent communication and interpersonal skills and has advanced technological skills. The manager also works side by side with the dispensary management team to communicate inventory needs and reviews data as it relates to delivery/online orders and overall goals.
In addition to the above, the manager will partner with the dispensary management to review business plans daily and discuss opportunities to reach established goals.
The following additional competencies are viewed as important to success in this position:

  • Provide leadership within the store by developing and implementing policies/ procedures and best practices.
  • Help to identify gaps and areas of improvement & solutions for resolving, designing, and implementing new programs & initiatives.
  • Solid problem solving and time management skills.
  • Scheduling a team of up to 25.
Minimum Requirements
  • High school diploma required.
  • Specialized certificate/training preferred (in cannabis and/or related tech).
  • 1-2 years in retail cannabis or equivalent.
  • 2-3 years in a dispatch management role.
  • Ability to work with individuals of diverse backgrounds.
  • Familiarity with tech-enabled sales/delivery systems (Onfleet and various POS systems).
  • Great interpersonal skills.
  • Excellent communication skills (written and verbal).
  • Strong attention to detail.
  • Highly organized.
  • Able to lift 20lbs. with proper assistance and tools.
  • The position requires the staff person to be present in the store/office during scheduled working hours.
  • Must be willing to attend trainings/conferences locally and in other states, at least twice a year (paid).
  • Must have flexible and open availability.
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