Title: RN, Clinical Supervisor
Location: Long Beach, CA
Department: Labor and Delivery
Status: Full Time
Shift: Days
Pay Range*: $59.30/hr - $88.95/hr
At MemorialCare Health System, we believe in providing extraordinary health care to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Health Care. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.
Position Summary
Requires full understanding and active participation in fulfilling the mission of MemorialCare. Demonstrates behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy. Supports Long Beach Medical Center’s strategic plan and participates in and advocates performance improvement/patient safety activities.
Directs and coordinates all operations of the department according to the policies, procedures, standards and standard work that guide the processes for the assigned department. Assesses, plans, implements and evaluates individuals and processes for the department to ensure consistent high-quality, cost-effective patient care. Manages material and labor resources as defined in the departmental annual budget. Demonstrates positive, professional communication with patients, families, physicians, departmental and interdepartmental staff to optimize workflow and to facilitate problem identification and resolution.
Essential Functions and Responsibilities of the Job
- Supervises and directs patient care within one department/unit while on shift.
- Fosters an environment of patient and family centered care with special attention to cultural diversity and personal patient care needs.
- Models an interdisciplinary approach and collaborates with physician partners to achieve optimal operational efficiency.
- Monitors personnel in performance of patient care activities to ensure safe, efficient quality patient care outcomes.
- Promotes the advancement of the profession of nursing.
- Makes rounds to assess patient care quality, introduce self to patients and families, and solicit feedback on quality of nursing services and any other concerns.
- Assesses the staffing requirements of the unit throughout the shift and plans for staffing the next shift.
- Investigates and resolves patient care and operational issues as needed throughout the shift. When unable to resolve during shift, ensures communication with Manager, Assistant Unit and/or Manager, Clinical Operations to facilitate resolution.
- Ensures shift compliance with quality and regulatory requirements, unit-based performance improvement initiatives, patient and staff engagement initiatives, as well as productivity expectations.
- Reviews and acts on requests to adjust schedules, including requests to come in late, leave early, or utilize sick time.
- Manages the number of assigned personnel based on patient acuity and needs and available staff resources and skills.
- Arranges or provides staff relief for meals and breaks.
- Supports MemorialCare initiatives.
- Fosters employee engagement, inspiring loyalty and leading by example.
- Creates a supportive and healthy work environment through clinical and administrative leadership and expertise.
- Participates in patient care, as needed.
- Provides input into evaluation of performance of unit employees.
- Provides ongoing assessment of department operations and patient care processes for opportunities to improve, facilitates data collection and participates in quality activities to improve care.
- Promotes and participates in activities designed to support organizational excellence and growth.
- Ability to follow and support company policies, procedures, standard work and directives.
- Ability to interact in a positive and constructive manner.
- Ability to prioritize and multitask.
- Performs other duties as assigned.
*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards.
Minimum Requirements
Qualifications/Work Experience
2+ years experience required in an area of similar clinical expertise
Supervisor and/or nursing leadership experience preferred
Education/Licensure/Certification
Current California RN license
Bachelor’s degree in nursing required
Current American Heart Association Basic Life Support Card (BLS) required
Current American Heart Association Advanced Cardiac Life Support preferred
Specialty certification preferred
Current clinical certifications as required by the department
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