USA - Shuttle Driver at BWI

USA - Shuttle Driver at BWI
Application Deadline: 8 October 2024
Department: Parking - Field Operations(OPS001)
Employment Type: Full Time
Location: I58-29_7238 RIDGE RD
Reporting To: Operations Supervisor
Compensation: $21.00 - $24.00 / hour
Description
Location: Near BWI Airport
Address: 7238 RIDGE RD
Position: Shuttle Driver
Shifts: Evening/Overnights
Hourly Pay: $21-$24
Driver's License: CDL (Passenger and Air Break endorsements)
The Shuttle Driver ensures the safe transportation of guests using a 60-foot articulated bus, while delivering service that exceeds our customer/client's expectations. The Shuttle Driver is responsible for responding quickly to customers' requests and providing caring interactions with all guests at their assigned location. The Shuttle Driver works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.
Key Responsibilities

• Meet and greet all guests upon arrival; provide assistance with loading and unloading luggage as required
• Perform DOT daily inspections on assigned equipment, report safety issues immediately to Operations Manager or Shift Lead
• Transport passengers via a fixed route with scheduled pick-up and drop-off locations for passengers
• Maintain a clean, orderly, and safe Shuttle at all times
• Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
• Provide excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
• Be aware of potential passengers and approach guests seeking assistance
• Record number of passengers and complete daily/shift reporting as required
• Communicate professionally at all times with guests, client, and teammates
• Occasionally lift and carry customer luggage or personal items, up to 50 lbs
• All other duties as assigned

Skills, Knowledge and Expertise

• At least 18 years of age
• Commercial Driver's License (CDL) with passenger endorsement)
• Previous commercial driving experience, preferred
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Operate commercial vehicles requiring normal coordination, including eye-hand, hand-foot
• Enter and exit vehicle frequently throughout shift as well as sitting for extending periods of time

Benefits

• Comprehensive Medical, Dental, and Vision Plans.
• Life and Disability Insurance
• 401K Plan with Generous Employer Match and Immediate Vesting
• Generous Paid Time Off (PTO)