Road Transport Agent - Day & Night shifts 4 on 4 off

Road Transport Agent - Day & Night shifts 4 on 4 off

• Full-time

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.

Job Description

This position reports to the Regional Ground Network Services Manager, Ground Network Operations Manager, Ground Network Supervisors and Lead Agents. The Ground Network Services (GNS) agents support the execution of the GNS by managing daily truck operations and managing the smooth flow of GNS shipments through the network. Various work schedules may be required for this position, including late afternoon and evening, nights, weekends and holidays.

This position is for night and day shift 18:00 - 06:00 / 06:00 – 18:00 4 on 4 off pattern.

Qualifications

Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Optimize route planning and truck utilization
• Interact with our customers (internal and external) in arranging their shipments, meeting customer service standards
• Contribute to and maintain a good relationship with suppliers
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and look for best practices to improve operational efficiency and productivity
• Ensure all standard operating procedures are in place
• Meet KPI standards in accordance with the Company’s procedures
• Timely communication
• Escalate problems to Management when necessary
• Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary

Skills:

• 6 months to 1 year of related experience and/or training; or equivalent combination of education and experience preferred
• Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Basic computer skills (Excel, Word, Powerpoint)

Behaviours:

• Positive and willing to help attitude

This position is for night and day shift 18:00 - 06:00 / 06:00 – 18:00 4 on 4 off pattern.

Expeditors offers excellent benefits:

• Pension
• Private Medical Insurance
• Stock Purchase Plan
• Training and Personnel Development Program