D30 Global Product Delivery Practice Leader

Job Description:

This role is a project-based transformation role and has a current expected end date of ‘31st December 2026’ . As we move closer to ‘31st December 2026’ , we will work with you to explore other opportunities for employment within the Mars family of companies. If a suitable alternative role is not available at that time, your employment will end.

The Digital Discover to Scale (DD2S) for all mega-process comprises the guidelines and processes by which the strategy, prioritization, development, and maintenance of digital products and platforms is managed within Mars Snacking. This is an exciting evolution of how Mars Snacking will deliver and support digital products and platforms towards a modern agile and product lead approach. The intention of this new model is to change the way Mars Snacking treats digital to a value-driven capability embedded in the business. DD2S processes operate across the entire digital product lifecycle and ensure technology solutions are designed, deployed, and managed in a consistent manner and consistently provide value to the business, consumers, and customers.

The delivery of the Product & Platform model is critical due to the dependency all other D30 mega-processes have on this to define ‘how’ digital delivery should be performed consistently and with quality. D30 Global Product Delivery Practice Leader role will lead the detailed design and deployment of the future state process, tooling, and mindsets & behaviors required to shift how the organization structures its work and teams to deliver digital products.

The role will provide thought leadership, scope control, and guidance to a network of DT associates who participate in the detailed design process and act as a liaison between the DD2S team and other relevant Mega processes.

Beyond design, the role partners with key stakeholders and deployment teams across all regions to successfully deploy the "to be" end state, considering the change journey for associates, interdependencies, and sequencing with the other elements of D30 and value delivery. The role will ensure seamless integration across Mars Snacking DT, MGS DT, and where appropriate, the wider D30 design to deliver the relevant components of the value case.

What are we looking for?

• Bachelors' degree minimum
• Adept at understanding and shaping business data and systems
• Experienced at building teams in a matrixed organization with external consultants
• Adept at leading through influence, collaborating, and managing conflicting needs across diverse stakeholders
• Experience working with and influencing senior leadership with clear and compelling communications that simply summarize complex situations and cut through to root cause problems to propose solutions.
• Experience of business process design relating to digital product strategy, roadmap definition, and product management-related processes
• Experience of product-centric operating model design and delivery
• Experience of agile DevSecOps, agile team dynamics, and ways of working

Lead Detailed To-Be Process Design

• Work in partnership with the Global Experience Owner (GXO) and the DD2S team to design a future-ready process that supports the D30 vision, ambition of 80%-90% process standardization, and value goals and elevates Associate and partner experiences.
• Effective Digital Product and Platform led process design taking into account:
  • Ways of working between global and regional teams
  • Ways of working between Digital Technologies and Business Function teams
  • Ways of working between Mars Segments (Business Units) and Global Business Services (MGS DT)
• Define new standards and templates for key processes such as Product Councils, Roadmaps, agile architectures
• Work with peers to embed Agile and DevSecOps practices and tooling into the process design
• Product Manager responsibilities including managing TCO and Value & adoption of products
• Funding Model design to support the move from funding projects to funding products and platforms
• Definition of new mindsets, behaviors, and reward structures

What will be your key responsibilities?

Lead Detailed To-Be Organization / Operating Model Design

• Work in partnership with the GXO, regional experts, and the DD2S team to design the organization and operating model required to operate and underpin the To-Be process design.
  • Defining roles & responsibilities, L4 RACIs, team structures for the new Digital Product Model
  • Defining decision making forums such as Product Councils and agile Architecture Review Boards
  • Sizing the right number of key roles (Product Manager, Product Owner, Scrum Master) to support the model in each of the other mega process areas.
  • New organizational concepts such as chapters, agile teams

Support Process Deployment

• Align with GXO, regions, and peers on delivery timetable across process, digital core, and organization
• Work with D30 Digital Core team to manage deployment of any systems and platforms associated with the to-be process
• Design for and consider change journey for key stakeholder groups
• Work with the relevant Change and Communications teams to ensure deployment of new process is successful
• Contract and align with D30 team & regions on delivery sequencing, value creation tracking, and ongoing stewardship

Once the design is established, the longer-term responsibilities are centred around driving value and adoption of the new operating model, this would include (but not limited to):

• Coaching senior stakeholders and teams to adopt the model
• Skills and competencies plan and execution
• Lead specific learning and development initiatives to train the organization in the new model
• Be an evangelist / change agent for the new model across the organization
• Support the Mars Snacking CIO in driving overall digital literacy

What can you expect from Mars?

• Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose-driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.