Job Title: Delivery Coordinator
Position Summary
The Delivery Coordinator is responsible for executing a centralized delivery process that is intended to increase operational efficiency across all company stores and increase visibility of services offered by BBCO and BBCO Handyman.
Essential Duties & Responsibilities :
Work with Store leadership to ensure Deliveries are being scheduled appropriately
Validate all deliveries with customers over the phone - reconcile any discrepancies
Provide feedback to company leadership on opportunities and weaknesses
Build and deliver all applicable items per store in a consistent and time efficient manner
Work with other team members to complete all deliveries and assemblies during the week
Develop a thorough understanding of Acenet and its modules - most specifically, the Delivery Schedule.
Generate leads for Ace Handyman Services
Generates return business through excellent customer service
Use logistical tactics to make delivery routes as efficient as possible
Vigilantly communicate expectations and deliverables with store staff and customers
Assume any other duties as directed by direct supervisor
Meet weekly with Director of Services and Operations to discuss obstacles and determine current and future needs
Qualifications :
Strong and Effective communication
Excellent planning and communication skills
Exemplifies professional appearance and demeanor
Basic knowledge of retail computer systems, MS Word and Excel may be required
Formidable team-working skills
Self-motivated and ambitious
Enthusiasm and the ability to learn quickly
Good organizational and time management skills
Results-driven approach to work
Reliable transportation
Decision-making and problem-solving skills
Technology proficient in general systems
Physical Demand
Climb stairs, ladders, and lift using proper safety measures
Bending, Stooping, Twisting, and Reaching
Standing for lengthy periods of time (up to 10 hours or more)
Lifting 80 to 100 pounds frequently throughout the day
Work Environment :
Work in air-conditioned indoor settings and outside with local travel included
Ability to work fluctuating hours during peak seasons or as business necessitates
Travel to all store locations required
Ability to work in other positions as needed to fill business needs
The purpose of this position description is to serve as a general summary and overview of the major duties and responsibilities of the job. It is not intended to represent the entirety of the job nor is it intended to be all-inclusive. Therefore, the position may be required or requested to perform for BBCO LLC or BBCO Handyman LLC other work duties not specifically listed herein. Management reserves the right to modify, defer or rescind this position description at any time, with or without prior notice.
BENEFITS
Medical, Dental, & Vision Health Insurance
Employer Paid Short-term & Long-term Disability Insurance
Paid Time Off
Paid Personal Holidays
401K matching