ASSISTANT DIRECTOR PATIENT TRANSPORT, Chicago, IL

Salary: $70,000

Other Forms of Compensation: Bonus

Pay Grade: 12

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at

Positions at this location may require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

The Assistant Director of Patient Transport is responsible for the effective leadership of Patient Transportation services which includes the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity. The Assistant Director will also be responsible for the overall planning, organizing, directing and controlling of Patient Transportation and Hospital activities.

Key Responsibilities:

• Responsible for the accuracy and timeliness of financial data and statistics
• Develops and recommends department operating budget
• Coordinates transportation activities and services with other hospital departments
• Maintains records and statistics for administrative and regulatory purposes
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department
• Establishes work standards and work flow
• Establishes and implements policies and procedures for departmental operations
• Demonstrates good communication skills with clients
• Ensures compliance with all regulatory agencies
• Proactive in the achievement of the facility goals and objectives
• Shows strength with financial and patient transport software (internal software are TeamChimes, and TeamTransport)
• Management of patient transportation add-on services such as, but not limited to; patient observation, lift, courier, valet or shuttle, where applicable.

Preferred Qualifications:

• Four year college degree or equal related experience required
• Previous hospital patient transportation experience is preferred
• Supervision of staff employees required
• Ability to analyze and interpret financial and other data
• General intuition for business
• Excellent interpersonal skills. Service/quality demeanor
• Ability to plan, organize, and achieve effective time management
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills a must

Apply to Crothall today!

Crothall is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Crothall maintains a drug-free workplace.

Applications are accepted on an ongoing basis.