Transportation Coordinator/ Driver

Title: Transportation Coordinator/ Driver
Base Salary Range: $47,252 - $52,247 plus benefits
FTE : Full-time, Non-Exempt
Our Mission: The Mission of South-Central Family Health Center is to improve the quality of life for the diverse Community of inner-city Los Angeles by providing affordable and comprehensive health care and education in a welcoming and multi-cultural environment. To lead the way in health care in South Los Angeles, as the premier provider and employer of choice offering comprehensive, high quality, affordable, efficient and culturally responsive services.
General Summary: The Transportation Coordinator/ Driver is responsible for registering and processing patients for appropriate appointments and services, including, but not limited to scheduling and canceling appointments; and verifying eligibility for specific programs and services. Oversee all transportation logistics to ensure timely patient pick-up and drop-off.

• Oversee transportation logistics to ensure timely patient pick-up and drop-off
• Schedules patient appointments and enters required information in the computer system in an accurate and timely manner.
• Responds to patient inquiries and efficiently deliver routes and dispatch drivers.
• Obtains demographic, insurance, and financial information from patient or guarantor.
• Gather, prepare, and maintain the Center's transportation data and present it to the Clinic Operations Director and COO.
• Ensures medical necessity compliance by obtaining necessary data, reviewing the Compliance System, communicating information to patient or guarantor, and obtaining necessary signatures
• Protects the financial integrity of SCFHC by collecting patient liability, establishing payment arrangements, discussing payment options, and screening for eligibility.
• Verifies insurance eligibility and benefits and ensures all notifications and authorizations are completed within the required timeframes
• Daily use of NextGen Electronic Health Record (EHR) system
• Assist in opening/closing clinic
• Oversee transportation logistics to ensure timely patient pick-up and drop-off
• Prepare and maintain van schedule to ensure increased efficiency
• Work closely with a Patient Navigator to arrange patients' pick-up/drop-off
• Assess which transportation is appropriate for each case

Qualifications and Experience:

• High School Diploma or equivalent required
• Knowledge of filing systems and medical terminology
• Vocational training in Office Administration preferred
• Demonstrates knowledge of safety, infection control & emergency policies and procedures
• Must have more than 6 years or more clinical experience as a PSR
• Proficiency with NextGen Electronic Health Record (EHR) system

Skills and Abilities:

• Good written, oral and customer service skills
• Excellent interpersonal, organizational, and project management skills
• Proficient in MS Office Suite Word, Excel, type 40 wpm
• Ability to handle multiple phone line
• Multi-task and detail-oriented
• Ability to work well in a team environment, remains motivated, is self-directed, and demonstrates initiative.

Top benefits or perks: As a team member at South Central Family Health Center, you'll enjoy competitive wages and generous benefits:

• Benefits: Health care, dental, life insurance
• 403 (b) Retirement plan
• Education Reimbursement
• Career development: Entry-level employees have opportunities to work in management, HR, or other areas of the company.