Location Designation: Hybrid - 3 days per week
When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
As part of Technology, you'll have the opportunity to contribute to groundbreaking initiatives that shape New York Life's digital landscape. Leverage cutting-edge technologies like Generative AI to increase productivity, streamline processes, and create seamless experiences for clients, agents, and employees.
Role Summary
We are looking for a Technology Delivery Lead to join our team within the Client Prospecting Value Stream. This role is focused on developing and executing on a multi-year roadmap that drives the realization of shared outcomes across the business and technology. You will oversee and partner with talented analysts, architects, and engineers to design, build, test, and enhance solutions for our business using modern technology stacks.
In this role, you will have accountability for multiple ecosystems, with goals that encompass enhancing capabilities, modernizing the underlying technology stacks, establishing architectural direction, and ensuring financial prudence.
What You'll Do:
- Develop and maintain a delivery roadmap that aligns with the goals of the Client Prospecting Value Stream.
- Work closely with other leaders within and outside the Value Stream to ensure transparency of initiatives.
- Deliver on team commitments ensuring transparency of work, challenges, blockers, etc.
- Engage in complex initiatives, guiding teams on effectively identifying and resolving cross-dependencies.
- Work with various levels of the organization to understand business goals, strategies, capabilities, and processes to ensure cross-team alignment.
- Facilitate business and Technology alignment through a collaborative, supportive, and consultative manner.
- Create and facilitate cross-team communications to enhance transparency and issue identification and resolution.
- Identify organizational requirements for the resources, structures, and cultural changes necessary to support the execution and delivery.
- In partnership with a Value Stream Architect, present gap analysis and/or IT investment roadmaps.
- Coach and develop resources within their teams, building a strong employee base of highly engaged resources with deep technical skills and strong business acumen.
- Maintain a strong focus on the customer and connected experience to drive the productivity of end users.
What You'll Bring:
- Master’s or bachelor’s degree in business, computer science or a related field of study is ideal but not required.
- Certifications in delivery methodologies such as Scaled Agile are a plus.
Previous Experience:
- Five or more years of experience in enterprise-level delivery of IT solutions, including stakeholder management.
- Five or more years of experience in managing multiple work streams of IT technical delivery.
- Five or more years of experience in SAFe Agile framework and processes.
- Strong experience managing staffing and resource gaps.
- Proven experience in talent development, including hiring, coaching, and mentoring.
- Proven experience in relationship building.
Additional Skills / Knowledge:
- Able to resolve issues independently using judgment and prior experience.
- Excellent leadership skills with the capability to work closely with other Value Streams and Corporate Functions.
- Excellent verbal and written communication skills, including the ability to present at senior levels.
- Proven ability to lead teams driving the advancement of the overall Value Stream roadmap.
- Knowledge of modern technology ecosystems, SaaS, IaaS, PaaS, and other relevant technologies.
- Strong analytical, planning, and organizational skills.
Salary range: $160,000-$240,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Click here to learn more about our benefits .
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism.
Job Requisition ID: 90466
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