Delivery Lead (Process and Release Management)

Location: Chicago, IL/ Richmond, VA/Kennesaw, GA
Position Summary

• Delivery Lead supporting Salesforce project.
• A Delivery Lead is responsible for planning, coordinating, and delivery of defined deliverables which usually requires engagement from multiple teams such as a project or smaller program.
• Key responsibilities include communicating the work objectives, coordinating delivery, managing risks, ensuring compliance to standards, and providing end-to-end visibility into the health of the deliverables.
• This role ensures execution and delivery meets the client's expectations in terms of the functionality, quality, timeline and cost.
• They facilitate sync points across multiple organizations to enable delivery
• Coordinates and facilitates routines to support delivery -e.g. kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Plans and coordinates delivery and dependencies with across multiple teams.
• Facilitates dependency management/risk management/impediment removal for the defined deliverables.
• Promotes/facilitates communication and collaboration across organizations to support the deliverable completion and timeline.
• Gathers/facilitates status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
• Ensures that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
• Ensures deliverables comply with Enterprise Change Management standards.
• Supports resource planning for delivery/execution.

Required Skills

• Microsoft Office suite
• Solid experience of process & release management
• Can work unsupervised
• Can prioritize

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.