Senior Manager, Product Delivery Analysis

Job Description:

Fidelity Digital Assets (FDA) is dedicated to building products and services that help customers adopt digital assets and innovate within the increasingly digital world of finance. Fidelity Investments began researching blockchain technology and digital assets solutions in 2014, where years of research and development have provided us with the deep expertise necessary to build the future of finance.  As a Senior Manager - Product Delivery Analysis on the FDA Product Delivery team you would have the opportunity to directly contribute towards this future. 

#cryptojobs

The Role

This role blends a deep level of expertise for delivering product solutions with a passion for developing and leading people. In our agile structure, you will function both independently and as a manager of Business Analysts. Your contributions will enable your team to develop in their area of expertise and ensure alignment on the work they perform in squads. You will also partner with the Chapter Leader to analyze and deliver product enhancements, manage squad alignment, enhance, and share analysis best practices, and lead Chapter efforts.

The Business Analysts in our Chapter play a critical role in requirements elicitation, user story documentation, test case management, and product deployment. The Business Analysts collaborate closely with team members in operations, client service, business development, risk, compliance, legal and technology areas.

This role requires a dedicated, curious, and passionate individual who can:

• Lead a team of business analysts that bridge the gap between technology and business to build, test, and deliver trusted solutions for our internal teams and customers
• Build product delivery best practices related to requirements elicitation, use case documentation, test case management, release note management, and stakeholder management
• Attract, develop, and retain a strong team of business analysts
• Provide day to day leadership for their team as they support the overall goals of Fidelity Digital Assets
• Create project documentation including current/future state diagrams, process flows, business requirements, test cases and issue tracking
• Share constructive feedback for future process and product improvements
• Act as a role model and promote Fidelity leadership behaviors to create an innovative, agile culture
• Support and coach members of our team to enable them to deliver more value in their squads

The Expertise and Skills You Bring

• Bachelor’s degree preferred
• 7+ years of overall experience spanning across Business/System Analysis, Project/Program Management, and People Leadership
• Product Development Lifecycle Expertise -- Extensive experience with business analysis tools and techniques, process mapping, use case documentation, requirements elicitation, design validation, test creation, test execution, and product deployment.
• Leadership – Demonstrated expertise with leading, influencing, and motivating colleagues with and/or without formal authority. Committed and inspirational people leader excited about mentoring and developing your team.
• Partnerships – Ability to negotiate, influence, and collaborate with business and technology partners to deliver creative solutions to complex business problems. Proven ability to facilitate meetings with various audiences, drive to decisions, and document outcomes. Excellent interpersonal and communication skills with which you build and grow strong cross-functional partnerships and relationships at all levels of the organization, develop positive relationships, and champion a collaborative team environment.

The Team

The FDA Product Delivery team is central to enhancing and delivering platform capabilities that serve FDA Institutional clients and platform consumers to offer Digital Asset products to their customers.  Members of our team are highly dynamic, team-oriented and partner with each other, business partners, and their squads. We lead by example, seek to continuously improve, deliver creative solutions that solve complex challenges and/or advance the business, and seek to increase the value we provide through our product delivery practice.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry . Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

We welcome those with experience in jobs such as Field Client Relationship Manager, Bookkeeper, and Accounting Manager and others in the Accounting and Finance to apply.