Company Overview
Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Valu es that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our Opportunity
We are currently seeking a CDL-B Delivery Driver to join our team of professionals in Des Moines, IA.
Key Responsibilities
This person will report to the Warehouse Supervisor, and work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate, and on-time deliveries to Richelieu's customers. The Delivery Driver will represent the company in a highly professional, safe, and cost-effective manner that complies with DOT and other applicable regulations.
This person will report to the Warehouse Supervisor, and work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate, and on-time deliveries to Richelieu's customers. The Delivery Driver will represent the company in a highly professional, safe, and cost-effective manner that complies with DOT and other applicable regulations.
- Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers' needs
- Prepare truck for operation by loading the product, securing items, and verifying the accuracy of shipping papers.
- Load and unload materials onto trucks, both at Richelieu and at customers' locations
- Inspect truck tires, lights, brakes, fluids, etc. to ensure safe and cost-effective performance with preventive maintenance in mind. Maintain and monitor truck maintenance and driving record requirements, and maintain required documents for safety, security, and quality processes
- Maintain communication with company during deliveries to ensure any updated instructions are received
- Document delivery, accuracy and receipt of orders by the customer according to company directives and report any discrepancies
- Work with other distribution team members to insure complete, accurate and on-time deliveries
- Represent the company in a highly professional, safe, and cost-effective manner
- Maintain a satisfactory driving record and comply with all DOT and other applicable regulations
- Follow company policies and procedures
- Increase customer satisfaction by collecting information, feedback on service and resolving complaints per company policy; communicate information back to company
- Safely operate forklifts and other warehouse equipment as required
- Maintain proficiency in computerized systems and other technologies as required
- Other duties as assigned
- Hours of operation are Monday - Friday, day shift only
- Position requires lifting/pushing/carrying items up to or over 50 pounds, and potentially working around fumes, airborne particles, or toxic chemicals
- Valid Class A Commercial Driver's License (CDL) and DOT Medical Examiners Certificate is required
- Good driving record
- Excellent communication, interpersonal, and customer service skills
- A dedicated and reliable team player
- Competitive market-based hourly rate
- Group insurance program (medical, dental, vision, life, disability, etc.)
- Employee Stock Purchase Plan with employer matching
- 401(K) with employer matching
- Paid vacation, sick days, and 9 paid holidays per year