Job Description
Job Purpose :
The Solution Delivery Coordinator will be responsible for coordinating the delivery of technical solutions from initiation through to implementation. This role involves project scoping, coordinating resources, monitoring project progression, and supporting smooth transitions through various project phases. This role will require excellent communication skills, working with customers, project managers, engineers and pre-sales resources.
Essential Functions:
Coordinate with customers and internal teams to support successful delivery of solutions.
Manage solution specific project implementation plans.
Work with project managers to ensure solution process are followed.
Conduct project scoping to estimate time and resources required.
Monitor project activities and address any issues or roadblocks.
Organize project documentation providing smooth transition to operations.
Ensure that all deliverables meet quality standards and customer requirements.
Ensure resources are properly assigned.
Assist in the continuous improvement of delivery processes.
Education:
- Two years of College or Technical School resulting in an Associate's Degree or equivalent
Experience:
5 plus Years of Experience providing delivery services for technical solutions
PMP or Prince II Certifications
Special Knowledge, Skills, and Abilities:
Proven experience in coordinating technical projects or activities.
Strong understanding of technical solutions and implementation processes.
Excellent communication and interpersonal skills.
Ability to manage multiple activities simultaneously.
Strong problem-solving
Supervisory Responsibility :
This position does not have any supervisory responsibilities.
Work Environment :
This is a work-from-home position that requires regular collaboration via video conferencing. Occasional travel for customer meetings and conferences is expected.