Garage Ambassador-Union Non Driving

Overview:
VPNE is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. We are the parking and transportation business partner to the most prestigious health-care institutions, commercial property owners and developers, financial institutions, and hospitality companies. We promote growth from within and instill our company's family values in an ever-expanding business. Our employees are energetic, friendly, and proactive in helping VPNE build its brand.

Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of employees who are spirited, driven, and diverse?

If so, park yourself at VPNE. We are a recognized leader in the hospitality industry, looking for people like you to help us drive our clients' business and build their brand. Apply today to jump-start your future!

Responsibilities:
The role of the Garage Greeter is to complete every customer interaction in a pleasant and courteous manner while ensuring safety. They are key players in delivering exceptional customer service.

1. Make exceptional guest experiences the priority in every interaction.
2. Contribute to a safe environment for all guests and employees per company and site-specific guidelines.
3. Maintain a ready to serve posture that is welcoming to guests.
4. Make eye contact and smile to all guests to acknowledge them.
5. Prioritize assisting guests before other tasks.
6. Work efficiently, without rushing, to assist guests.
7. Use VPNE preferred word choices while speaking with guests.

Major Challenges:

1. Problem-solving
2. Difficult customer
3. Patience

Qualifications:
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Education Requirements: High school diploma/GED

Requirements:

1. Ability to read, write and verbally communicate in English.
2. Ability to effectively maneuver around various locations both inside and outside while engaging in bending, prolonged standing, running, and prolonged sitting and in all weather conditions.
3. Ability to receive medical and/or security clearance for one or more locations.
4. Possess the manual dexterity to operate basic garage equipment, including pay on foot machines and garage barriers.
5. Strong sense of customer service.
6. Ability to lift a minimum of 50 pounds and push a minimum of 200 pounds.
7. Be at least 18 years of age.
8. Be able and willing to smile during every customer interaction.
9. Maintain uniform standards while around the account.

Skills:

1. Ability to create relationships with customers.
2. Organization.
3. Strong problem-solving abilities.

Benefits:

1. Paid weekly.
2. Medical, Dental, Vision.
3. 401K with company match.
4. Discount programs.
5. Short-term disability.
6. Accident insurance.
7. Life insurance.