Company:
MetLife Services and Solutions, LLC
Location: Cary
Closing Date: 27/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Description and Requirements
Role Value Proposition:
Required:
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
Role Value Proposition:
- This role requires the chosen candidate to guide the Performance & Platform and ADM Enablement ARTs.
- It will involve a Lean-Agile change, training leaders, teams, and Scrum Masters in the new mindsets and processes. The right person will help adapt SAFe to the organization's needs, documenting and standardizing practices while providing guidance and supervision in agile ceremonies. This is a great opportunity to lead the organization while ensuring Global Technology Enablement strategies are consistent with MetLife's Enterprise goals.
- To be successful in this role, you need to possess solid leadership and facilitation skills. The Release Train Engineer (RTE) oversees establishing a uniform process across the portfolio, delivering reports to senior-level managers, supporting value delivery, and promoting continuous improvement. You'll work closely with Apptio, Architecture, Operations, Financials, and Technology Operating Review in an environment where every input is valued, and every viewpoint is listened to.
- Lead Planning Interval (PI) events including setting the schedule and agenda for all teams and ARTs in the Target Process, reviewing planned features vs team capacity, and Conducting PI Retrospectives
- Coordinate Prioritization and PI Objectives that incorporate stakeholder feedback, and meaningful (SMART) PI Objectives in Target Process and conduct Inspect-and-Adapt workshops to review results
- Oversee Sprint planning to ensure Product Owners and Scrum Masters are following SAFe SCRUM ceremonial meetings
- Coach Employee Experience leadership in the formation of SAFe persistent Agile teams for efficiency and reporting
- Manage ART Estimation, Project Interdependencies, Velocity, and Capacity through coaching and Inspect-and-Adapt workshops
- Develop effective Target Process Management Reports that assist leaders in managing their respective ARTS
- Create and maintain Senior management scorecard reporting that tracks the progress, quality, and value delivery of the ARTs and provides actionable insights for improvement
- Facilitate cross-team and cross-functional collaboration by establishing and hosting regular meeting cadence with senior-level managers and stakeholders
- Foster a culture of innovation, empowerment, and continuous learning
Required:
- 2+ years of experience in Agile and/ or SAFe practices.
- Solid experience in software development, testing, project management, or product management.
- Experience in Agile transformations.
- Strong technical and business acumen.
- Strong storytelling capability based on analytics.
- Working knowledge of Microsoft Suite of tools.
- Effective collaborator that finds solutions to problems and creates alignment.
- Excellent communication, interpersonal, and leadership skills.
- BA/BS in Computer Science, Business, or a related discipline.
- SAFe certification.
- Ability to create complex AZDO queries. Export results to Excel to create pivot tables to validate the Target Process.
- Knowledge of the Target Process and the ability to create views to increase usability
- Ability to resolve blockers, escalate impediments, and manage risk
- Strategic thinker who pays attention to details and considers different viewpoints
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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MetLife Services and Solutions, LLC
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