Service Delivery & Business Development Leader - Consulting Services

Founded in 1952, RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience, integrity and value.
RubinBrown redefines the full-service experience by combining technical and industry expertise with a commitment to personal and high-level relationships.

General Description/Summary
The Consulting Services group advises our clients on a wide variety of business related areas including:

• Bankruptcy Consulting
• Business and IT Strategy
• Business Process Improvement
• Data Analysis
• Enterprise Risk
• ERP Implementation
• Forensic Accounting
• Information Technology Audits
• Internal Audits
• Litigation Support
• Mergers and Acquisitions (M&A) / Transaction Advisory Services (TS)
• Sarbanes Oxley Compliance
• Valuation Analyses
• Other Financial, Economic and Risk related Engagements

RubinBrown Consulting Services is seeking a service delivery leader with hands-on experience leading process redesign, technology implementation, and organizational change projects. In addition to delivering projects, this leader should also have a history of successful sales development efforts identifying and closing new client sales. The leader will build strong relationships with client peers. This role requires 100% accountability and the ability to provide a healthy combination of strategic sales leadership and tactical execution. The role is as a player/coach - someone that can lead effectively, while also rolling up their sleeves and contributing to the team.
Our ideal candidate would have the desire to be part of a collaborative, high energy, and high performing team that offers opportunities for growth and development. This candidate will excel in a fast-paced transaction environment and would have a diverse background in Business Operations, Operations Consulting and/or Finance.
Major Responsibilities
DELIVERY EXECUTION (75%)

• Play a leadership role in defining or redesigning business processes to achieve organizational and project objectives
• Lead fact-finding meetings with subject-matter experts; develop and recommend changes to current business practices; Critically analyze alternatives to current-state issues; develop process and procedure documentation
• Demonstrated ability to:
  
  • Lead complex implementation programs with multiple work streams including both business process, technology and change management tracks
  • Efficiently document and analyze client business processes, think critically about new and alternative operating models and develop recommendations to solve business issues
  • Design the project approach and develop the project plan to achieve the project objectives within a specified timeframe
• Implement operations and technology solutions by owning and managing elements of the implementation; conducting design and implementation reviews; researching and resolving issues; escalating issues to appropriate authority; following production, productivity, quality, and customer service standards; identifying work process improvements
• Lead team members in managing and communicating project status and open issues; prepare reports; identify, manage, and resolve issues; track and manage project budgets
• Establish and maintain executive relationships aligned with process improvement, technology or change management implementation efforts

SALES DEVELOPMENT (25%)

• Develop and manage new business opportunities generate new leads, identify and contact decision-makers, screen potential business opportunities that align with strategy
• Leverage an existing network of contacts and relationships to articulate the key service offerings and identify opportunities
• Lead and facilitate client prospect proposals and logistics
• Building a short/medium/long-term sales plan in accordance with target market
• Place outbound cold calls for new prospects and follow up on leads in person, by email or phone
• Meet regularly with key decision makers; build and strengthen relationships with management and client stakeholders
• Maintain and share professional knowledge through education, networking, events, and presentations
• Create weekly reporting for new business opportunities, sales targets and goals for upcoming period(s)
• Utilize CRM for all aspects of account management: lead generation and contact, accounts set up (following appropriate procedures) to complete order cycle
• Provide clear expectations and project plan for fulfillment, deadlines, milestones, and all other account communication

Preferred Experience/Background/Skills

• Bachelor’s degree in Business, Finance, Operations, Management Consulting, Healthcare Administration, or a related degree
• Master’s degree, preferred
• At least eight years of experience in consulting: Process Improvement, Project Delivery
• At least five years of experience in B2B Professional Service Sales or Business Development
• At least five years of industry experience in Healthcare Insurance or the healthcare industry
• Experience with CRM software (i.e.; Salesforce, Hubspot), pipeline management and reporting
• Successful track record in B2B Professional Service sales and negotiation.
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team
• Highly effective and persuasive communication skills
• Strong presentation skills and a high level of comfort explaining services to a variety of individuals/groups.
• Proficiency with data analysis, forecasting, and budgeting.
• Proven ability to generate leads, develop leads, and close business
• Demonstrated passion for selling and growing business in an entrepreneurial environment
• Advanced MS Office skills: Word, Excel, PowerPoint and Visio
• Strict adherence to professional ethic

Required

• • Thought Provoking: Capable of making others think deeply on a subject
  • Leader: Inspires teammates to follow them
  • Innovative: Consistently introduces new ideas and demonstrates original thinking
  • Team Player: Works well as a member of a group
  • Functional Expert: Considered a thought leader on a subject
  • Preferred
  • Loyal: Shows firm and constant support to a cause
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Working Conditions/Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made upon request.

• Typical Office hours are 8:00 a.m. to 5:00 p.m.
• Ability to work extra hours as determined by the workload and client expectations
• Travel for this position could be up to 40%
• Ability to sit for long periods of time
• Ability to stand, stoop, kneel, crawl and move throughout office or client site
• Ability to lift, carry, push, pull up to 30 – 50 pounds
• Ability to effectively communicate with clients, team members, etc.
• Ability to function in quiet to moderate noise level
• Ability to wear Personal Protective Equipment, as needed

One Firm
To foster a highly respected, inclusive culture that helps foster and promote an environment that is diverse and equitable for all team members and the firm to achieve growth and deepened expertise. RubinBrown is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
EEO Employer W/M/Vet/Disabled