Technical Delivery Architect

Category: Information Systems/Data Services

LOCATION: Elkhart, IN, US, 46516-1167

NIBCO is a recognized leader in the flow control industry. Headquartered in Northern Indiana, with a manufacturing history that spans over a century, NIBCO operates manufacturing facilities across the United States, as well as Mexico and Poland. NIBCO is known by our customers for exceptional quality, commitment to on-time delivery, and outstanding product innovation. Setting us apart from our competitors is our people.

If you're looking for a place where your hard work and great ideas make a difference--NIBCO is the place for you.

POSITION INFO:

The Technical Delivery Lead works with the IS department to manage, assess, select and deploy technical controls to meet specific infrastructure requirements, and defines processes and standards to ensure that infrastructure is appropriately maintained. This position works within the Service Delivery team and will partner with other team members, NIBCO Business leaders, and external partners to develop a model for delivering highly effective infrastructure services that are aligned with NIBCO INC. business requirements. This position is also responsible for troubleshooting advanced technical issues for NIBCO associates as requested.

RESPONSIBILITIES:

1. Leads, defines and completes complex IS tasks independently
2. Leads small to medium sized projects, being accountable for deliverables and expenses
3. Reports risks, issues, actions, and progress of daily operations and projects
4. Coaches and mentors IS tasks and skills to others
5. Applies advanced problem-solving skills and executes solutions to complex problems independently
6. Identifies opportunities and owns improvements to technologies and IS processes
7. Develops, implements, and effectively communicates new technologies and IS processes
8. Collaborating with external partners to develop and implement technology solutions
9. Presents work output in a clear and concise manner

EXPERIENCE:

1. 8+ years of professional IS experience
2. Solid understanding and technical administration for servers, Azure, Microsoft Office 365 / Exchange, PowerShell tools, DNS, DHCP, and Active Directory and group policy
3. Solid understanding of networking concepts and experience with routing, site to site VPNs, WAN and LAN circuits
4. Professional certifications, such as ITIL, PMI, CompTIA, Microsoft, CCNA or other information technology credentials, are preferred
5. Experience working with external partners to accomplish technology goals
6. Previous successful technical support experience is required

EDUCATION:

Bachelor’s degree in Computer Science, Information Systems, or relevant academic discipline.

TRAINING AND SKILLS:

Applicant should have strong troubleshooting, communication, listening, and problem-solving skills. Candidate must be able to work in a team environment or as an individual contributor to ensure I.S. customers’ satisfaction. The successful candidate will have:

1. Strong analytical skills to manage and deliver infrastructure requirements
2. Strong reporting and analytical skills
3. In-depth knowledge and understanding of information risk concepts and principles, as a means of relating business needs and demands to operations, service delivery, and project management controls
4. Knowledge of and experience in developing and documenting information technology architecture and plans, including strategic, tactical and project plans
5. Excellent communication skills both written and verbal
6. Experience working both independently and as part of a team
7. Ability to work with minimal guidance or supervision
8. Flexibility to quickly adapt to changing business needs and processes
9. Ability to manage multiple priorities
10. Project management skills; financial/budget management, scheduling, and resource management

NIBCO is committed to equal opportunity employment. It is the policy of NIBCO to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.