Digital Services EUC Delivery Assistant Technician -Band 3

Main area: Digital Services End User Computing Assistant Technician Band 3 Boston

Grade: NHS AfC: Band 3

Contract: Permanent

Hours: Full time - 37.5 hours per week

Job ref: 357-PR-313-24-B

Employer: United Lincolnshire Hospitals NHS Trust

Employer type: NHS

Site: Pilgrim Hospital

Town: Boston

Salary: £24,071 - £25,674 per annum, pro rata

Salary period: Yearly

Closing: 29/09/2024 23:59

Digital Services EUC Delivery Assistant Technician -Band 3

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do.

Main duties of the job

This post is advertised to provide support to the department in delivery of equipment and software as the Trust continues to expand and develop its digital strategy. This post will support the roll out of equipment and software as part of the end user device replacement programme which involves the setup and distribution of equipment to all areas of the organisation.

This is an exciting time to join the team as we embark on a long term programme of ambitious digital change, including:

• Electronic Health Record (eHR)
• Electronic Prescribing and Medicines Administration (ePMA)
• Microsoft 365
• End User Device modernisation including Windows 11 and VDI

Successful candidates will work within a busy Digital Services Department and will have the opportunity to develop and learn within an environment of experienced staff.

Person specification

Qualifications

• GCSEs including English & Maths Grade C or equivalent.
• Formal computing related qualification or equivalent level of experience
• ECDL or Equivalent.
• Customer Service Qualification

Special Requirements

• Methodical approach to work following set guidelines
• Ability to work on own initiative and as part of a team.
• Ability to travel across sites

Evidence of Particular

• Knowledge of configuration/installation of PC applications, peripherals and hardware.
• Proficient in using Microsoft Windows
• Proficient in using Office and/or other Desktop applications.
• Good verbal and written communication skills.
• Knowledge of Windows, Apple and Android endpoints.
• Knowledge of Dell Hardware.
• Knowledge of Mobile Device Management.

Previous Experience

• A working knowledge of PC’s, Microsoft operating systems and software.
• Some experience of providing technical support to customers.

ULHT recognises that everyone is different, and values the unique contribution that individual experiences, knowledge and skills make in delivering quality healthcare. We are committed to transforming our organisational culture by actively committing to implementing the Trust Single Equality Scheme, and other policies, such as the Dignity in Care policy and the Dignity at Work policy.

Please note that we do not accept CVs.

Due to the high volume of applications we receive, ULHT reserves the right to close this advert prior to the closing date.

No DBS fees to pay: Successful candidates will have DBS applications applied for & paid by ULHT where applicable.

Applications from applicants who meet the current criteria for Tier 2 sponsorship to work in the UK (where both the role and candidate are deemed suitable for a Tier 2 visa) are welcome and will be considered alongside all other applications.