Provides oversight, direction, and support of the overall maintenance activities of all operating divisions, Central Maintenance Facility, and Non-Revenue Department to ensure all aspects of the operation are performing at or above planned goals and objectives.
- Directs overall maintenance activities for multiple and complex major equipment maintenance functions, including scheduled and preventive maintenance, performance, production, and transit operations projects
- Serves as technical resource to the divisions and executive management
- Troubleshoots and coordinates response to maintenance issues that cross divisional and organizational lines
- Projects future requirements for vehicle replacements and/or overhauls
- Develops and presents programs and projects, including cost projections
- Plans, develops, and administers department policies and procedures; sets goals and priorities
- Oversees preparation and administration of department budget and capital program
- Works with purchasing and other departments to ensure efficient and economic operations
- Oversees safety, quality, and preventive maintenance programs
- Prepares complex reports and analyses on maintenance-related subjects
- Represents Metro divisions and departments at in-house and external meetings
- Directs and manages technical studies and reviews
- Assists in planning and establishing new divisions and facilities
- Coordinates requests from other departments for special projects
- Works with purchasing, supply, and grant departments to plan, schedule, and support use of labor and funds
- Directs managers in first-level disciplinary and grievance hearings and recommends appropriate disciplinary action for both represented and non-represented employees
- Assists in preparations for labor negotiations
- Participates as a member of the Grievance Resolution Committee (GRC)
- Manages assignments of staff and resources to operating divisions
- Supervises, trains, mentors, and motivates assigned staff
- Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out.
*This classification is At-Will and the incumbent serves at the pleasure of the Hiring Authority.*
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education:
- Bachelor's Degree in Business, Public Administration, Engineering, or a related field
Experience:
- Five years of relevant senior management-level experience in bus fleet maintenance, requiring at least two years specialized experience in area of assignment
Certifications/Licenses/Special Requirements:
- A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Preferred Qualifications:
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
- Experience overseeing fleet maintenance at a public transit operating division with natural gas, electric drive, and alternate fuel vehicles, along with high-volume daily vehicle rollout activities and service requirements
- Experience providing effective management oversight by analyzing and interpreting data for decision making and development of goals, objectives, plans, and priorities for transit bus fleet maintenance, including use of maintenance management software systems and other software programs to monitor and analyze fleet performance
- Experience developing and administering policies and procedures, administering collective bargaining agreements, and interacting with a represented workforce and labor leaders
- Experience applying federal, state, and local laws, legislative mandates, regulations, policies, and guidelines related to transit bus fleet maintenance
- Experience overseeing bus and facility maintenance regulatory compliance, along with safety and environmental sustainability compliance programs
Knowledge of:
- Theories, principles, and practices of fleet maintenance
- Applicable local, state, and federal laws, rules, and regulations governing maintenance of public transit systems and environmental and quality control standards and requirements
- External regulatory and internal safety policies and regulations
- Labor relations, including labor contracts, discipline, and grievance appeals
- Human resources policies and EEO procedures
- Finance, accounting, asset management, budgeting, forecasting, and cost control and reduction
- Various analysis methodologies
- Public agency procurement procedures and contract administration
- Modern management theory
- Applicable computer business software applications, such as Microsoft Office Suite
Skill in:
- Directing the activities of multiple and complex major equipment maintenance functions
- Managing projects from inception to culmination
- Determining strategies to achieve goals and objectives
- Evaluating, researching, drafting, and implementing policies and procedures
- Analyzing situations, identifying problems, developing and implementing solutions, and evaluating outcomes
- Exercising sound judgment and creativity in making decisions and in stressful situations
- Communicating effectively orally and in writing
- Preparing comprehensive reports and correspondence
- Interacting professionally with various levels of Metro employees and outside representatives
- Supervising, training, mentoring, and motivating assigned staff
- Mediating and negotiating
- Leading others
Ability to:
- Make decisions quickly while being fair, consistent, and adhering to collective bargaining unit agreements
- Budget and manage expenditures for major capital projects/programs
- Compile and analyze data utilizing staff input
- Meet precision and productivity requirements
- Handle highly confidential information
- Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
- Travel to offsite locations
- Read, write, speak, and understand English
Special Conditions:
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions:
- Typical office situation
- Close exposure to computer monitors and video screen
Physical Effort Required:
- Sitting at a desk or table
- Operate a telephone or other telecommunications device and communicate through the medium
- Type and use a keyboard and mouse to perform necessary computer-based functions
- Communicating through speech in the English language required