Overview
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin .
Information Technology Services is responsible for AARP enterprise-wide technology and information security functions. Services range from infrastructure design and operations, system and software lifecycle implementations, enabling the mobile workforce and protecting AARP network, systems and data. A variety of technologies and practices are used including cloud computing, automation, artificial intelligence and machine learning within highly collaborative Agile teams.
The Delivery Lead II, Unified Marketing role drives predictable, quality delivery while maintaining a focus on continuous team improvements. Engages in platform/product roadmap development and collaborates with stakeholders to assess information technology needs, define requirements, and develop solutions. Coaches the team on agile practices and ceremonies, facilitates activities, and leverages data to identify opportunities for team, process, or technology improvements.
Responsibilities
- Integrating Rapid Delivery (Agile or other) principles into team practices and work products, including coaching the team on reporting, backlog development, refinement and prioritization, and facilitating team ceremonies.
- Ensuring the team incorporates best practices and enterprise guidance around architecture, information security, agile delivery, quality engineering, governance, service management, and user adoption in definitions of done for work completion.
- Driving the creation of consistent, value-driven user stories and the implementation of high-quality solutions while focusing on customer-centricity.
- Leveraging delivery analysis and tools to evaluate, optimize, and continuously improve team output and delivery of business and technology outcomes.
- Identifying risks and dependencies proactively, removing impediments, and spearheading team problem-solving to achieve resolution or escalate concerns as needed.
- Managing the team's financial budget, software licensing for applicable tools, and third-party relationships.
- Developing statements of work (SOWs) for any third-party vendors or contractors that adhere to procurement standards and specifically includes operational requirements and outcome-based deliverables.
- Working with other Delivery Leads through a Community of Interest to increase the effectiveness of agile delivery within the organization.
Qualifications
- Bachelor's degree or equivalent in Information Technology, Computer Science, Engineering, the Humanities, or related field.
- 5+ years of progressive IT experience and use of agile delivery methodologies, including Scrum and Kanban.
- Experience with agile tools like Jira/Greenhopper, Jira Align, Rally, Version One or equivalent.
- Experience with managing budgets, statements of work, and vendors.
- A demonstrated ability to work within a team and build consensus towards a technical direction.
- Technology delivery experience from concept to design, development, implementation, and support.
- Knowledge of Salesforce, Salesforce Marketing Cloud, Relational Databases, and/or Tableau preferred.
AARP will not sponsor an employment visa for this position at this time.
Additional Requirements
- Regular and reliable job attendance
- Effective verbal and written communication skills
- Exhibit respect and understanding of others to maintain professional relationships
- Independent judgement in evaluation options to make sound decisions
- In office/open office environment with the ability to work effectively surrounded by moderate noise
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
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