Director of Enterprise Delivery

Company: Agile People and Payroll LLC

Location: Richardson

Closing Date: 16/10/2024

Salary: £100 - £125 Per Annum

Hours: Full Time

Type: Permanent

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Job Requirements / Description

ABOUT US

834 Labs develops enrollment platforms, patient engagement tools, and provider technology to enhance operational efficiency and elevate the quality of service in insurance markets. By analyzing and interpreting complex datasets, 834 Labs extracts valuable insights, identifies trends, and simplifies the decision-making processes for insurance companies, agencies, and healthcare providers. We are professional, fast-paced, and service-centric. Our goal is to ensure that your employment is meaningful, mutually beneficial, and enjoyable!

POSITION SUMMARY

The Director of Enterprise Delivery is responsible for overseeing the successful delivery of enterprise projects while ensuring alignment with business goals and strategic objectives. This role requires strong leadership and project management expertise with a proven track record of leading and managing an enterprise steering committee driven operating model. The Director will build and lead a team that will coordinate project teams working in a functional organizational structure to deliver projects on time, within scope, and within budget, while maintaining high standards of quality and client satisfaction.

ROLE RESPONSIBILITIES

Strategic Planning: Develop and implement a strategic vision for the enterprise delivery function, aligning with overall business goals and objectives.
Stakeholder Management: Act as the primary point of contact for key stakeholders, including clients, senior management, and cross-functional teams. Ensure clear communication and alignment throughout the project lifecycle. Maintain strategic and execution plans and roadmaps.
Leadership & Management: Lead, mentor, and manage a team of project managers, technical leads, and other delivery personnel, fostering a culture of continuous improvement and high performance.
Portfolio Management: Manage the project portfolio, setting project priorities, prioritizing by value creation, and allocating resources to ensure the program/project work can be implemented successfully.
Project Delivery: Oversee the end-to-end delivery of enterprise projects, ensuring they are completed on time, within scope, and within budget. Manage project risks, issues, and dependencies, ensuring proactive mitigation strategies are in place.
Resource Allocation: Ensure optimal allocation and utilization of resources across projects. Collaborate with other department heads to ensure the right mix of skills and expertise is available for each project.
Process Improvement: Continuously review and improve delivery processes, methodologies, and tools to enhance efficiency, quality, and client satisfaction. Implement best practices and frameworks to standardize delivery approaches.
Financial Management: Oversee the financial aspects of project delivery, including budgeting, forecasting, and cost management. Ensure projects are delivered within financial targets.
Client Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded. Drive customer satisfaction and act as an escalation point for client concerns.
Risk & Compliance: Ensure that all projects comply with relevant regulations, standards, and organizational policies. Identify and manage risks associated with project delivery.
Reporting & Analytics: Provide regular updates to senior management on the status of projects, including key metrics, financial performance, and risks. Utilize data and analytics to drive decision making and continuous improvement.

MIMIMUM QUALIFICATIONS

Education: Bachelor’s degree in Information Technology, Business Administration, or a related field. A Master’s degree or relevant certifications (e.g., PMP, ITIL) is preferred.
Experience: 10+ years of experience in enterprise project delivery, with at least 5 years in a leadership role. Proven track record of managing large-scale, complex projects in a fast-paced environment.
Technical Expertise: Familiarity of enterprise technology solutions, including software development, cloud computing, and IT infrastructure. Experience with Agile, Scrum, and other project management methodologies.
Leadership Skills: Strong leadership and people management skills, with the ability to inspire and motivate teams. Experience in leading cross-functional teams and managing diverse stakeholders.
Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex ideas to both technical and non-technical audiences.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to make sound decisions under pressure.
Client Focus: Demonstrated ability to build and maintain strong client relationships, with a focus on delivering exceptional service.
Financial Acumen: Experience in budgeting, financial management, and cost control within a project delivery context.
Authorized to work in the United States.

WHAT WE OFFER

Competitive Compensation and Incentive Structure
Full Benefits (Medical, Dental, Vision, Disability, Life)
Paid Time Off
Referral Program
401k

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Agility Insurance Services LLC provides equal employment opportunities to all applicants, without regard to unlawful considerations of or discrimination against race, religion, creed, color, nationality, sex, sexual orientation, gender identity, age, ancestry, physical or mental disability, medical condition or characteristics, marital status, or any other classification prohibited by applicable local, state, or federal laws. Agility Insurance Services LLC may obtain a 'consumer report' about you from a consumer reporting agency for employment purposes. A 'consumer report’ is a background screening report that may contain information regarding your criminal history, driving history, and information about you.

Note: The annual base salary range provided for this position is a nationwide market range & represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity & location of the role; the skills, education, training, credentials & experience of the candidate; & other conditions of employment.

Job Type: Full-time

Schedule: Monday - Friday

Benefits: