Overview
As our client's Senior Manager of Care Delivery Operations, you will lead projects to design and implement key components of the care model, ensuring high-quality care delivery and compliance with regulations. You will collaborate with cross-functional teams to enhance processes and drive operational excellence.
Key Responsibilities:
- Lead major projects and initiatives in care model design and implementation
- Develop processes and tools for exceptional participant experience
- Ensure compliance with state and federal regulations
- Enhance processes based on feedback from market leadership
- Support the launch of new markets and oversee operations implementation
- Evaluate and implement vendors for service delivery
- Design initiatives by leveraging cross-functional stakeholders
- Proactively identify risks and offer solutions
Schedule and Shift Details:
Hybrid, Monday - Friday, 8a-5p. Greater Los Angeles and South Los Angeles Markets. This position will require up to 50% of the time in markets as needed to support business needs.
Travel:
Occasional travel required
Benefits:
- 401k with Employer match
- Your choice of 6 medical plans, with premium coverage of up to 80% for employees and 75% for all dependents
- Dental, vision, health savings account, flexible spending accounts, short- and long-term disability coverages
- PTO starting at 20 days per year; plus 12 paid holidays per year, and 2 floating holidays per year
- Generous CME/CEU budget and time off, and professional development opportunities
- One-time stipend towards setting up your home office (for remote or hybrid roles)
- Family friendly policies, including paid new parent leave
Qualifications
Required
- Master's degree or higher
- 2+ years of experience in ALL of the following:
- Vendor Management
- Strategic Initiatives
- Project Management
- Stakeholder Management
- 4+ years of experience in ALL of the following:
- Value-Based Care
- Delivery Operations
Preferred
- 1+ years of experience in ANY of the following:
- Start-Up
- PACE Model
- Market Expansion
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