Portfolio Delivery Manager

Are you ready to embark on the next step in your career together with Cognite?

Portfolio Delivery Manager is a pivotal role in our Global Customer Success and we are looking for a talented individual. If you're passionate about people management, steering projects to success, exceeding customer expectations, and driving strategic objectives, then this role is tailor-made for you!

As a Portfolio Delivery Manager, you'll be at the forefront of innovation, collaborating with a diverse team to shape the future of project delivery in our organization. With high visibility and a clear path to impact Cognite, your contributions will be celebrated and recognized.

Ready to Make an Impact?

If you're ready to take the reins and lead our portfolio to new heights, we want to hear from you! Don't miss this chance to join a team where your ideas are valued, your contributions are recognized, and your potential is limitless.

This position is a hybrid role working out of either our Houston or Austin offices.

What You'll Do

• Overall responsibility for successful project deliveries.
• Your responsibilities will include:
• Leading a team of talented Project Managers, fostering their growth and development to unleash their full potential.
• Overseeing a portfolio of projects, ensuring alignment with strategic objectives, and driving profitability, scope management, and customer satisfaction.
• Collaborating closely with project managers and the revenue team to address any challenges, mitigate risks, and maintain project momentum.
• Serving as the primary point of contact for escalations, spearheading discussions to resolve issues promptly and efficiently.
• Identifying improvement opportunities across the portfolio and championing initiatives to enhance project delivery processes.
• Run and drive strategic initiatives.
• Review and approval of AMER scope proposals.
• Working with project managers to understand and secure their resourcing needs.

Who You Are

• Minimum 7 yrs of relevant experience, ideally up to 10 yrs, in customer-facing roles with expertise in software customer success, project delivery, and/or management consulting.
• 2+ years of experience in Energy or Manufacturing is required.
• Strong understanding of SaaS is strongly preferred.
• Bachelor’s degree in Business, Engineering, Computer Science or similar. Relevant work experience will be considered as compensation to education.
• Familiarity with agile methodologies and/or experienced in program management.
• Proven track record of managing complex stakeholder landscapes involving customers, end-users, internal teams, and preferably external partners.
• Strong leadership skills with the ability to motivate and manage a team.
• Excellent communication and interpersonal skills with ability to work effectively with customers and stakeholders at all levels of the organization.
• Strong problem-solving skills and the ability to identify and manage risks and issues.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.

Portfolio Manager’s - Key Performance Indicators (KPIs)

• Enhance professional growth of PMs through coaching and feedback sessions.
• Ensure successful project deliveries, exceeding customer satisfaction targets.
• Maintain service margins and track value and user adoption across the project portfolio where applicable.
• Foster strong partnerships in project delivery and drive improvement initiatives.
• Conduct thorough SoW reviews to identify and mitigate risks upfront.
• Plan and support training for Project managers.

Why choose Cognite?

• Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world.
• We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainability for clients and allows front-line workers, as well as domain experts, to make better decisions every single day.
• Cognite Earns 2023 Microsoft Partner of the Year Award; Recognized as a Global Leader in Energy & Resources and Industrials & Manufacturing.
• Frost & Sullivan named Cognite a Technology Innovation Leader!
• Built In 2024 Best Places to Work in Austin, TX and Houston, TX.
• Cognite Recognized as 2024 Microsoft Energy and Resources Partner of the Year.

A snapshot of our many perks and benefits as a Cogniter

• Competitive Compensation including base plus bonus.
• 401(k) with 4% employer matching.
• Health, Dental, Vision & Disability Coverages with premiums fully covered for employees and all dependents.
• Unlimited PTO + flexibility to enjoy it.
• 18 Company Holidays including the week between Christmas & New Years.
• Paid Parental Leave Program.
• Employee Stock Purchase Program (ESPP).
• Employee Referral Program.
• Company Paid Friday Lunch via DoorDash + Fully Stocked Fridges in the offices.
• Join a team of 70 different nationalities with Diversity, Equality and Inclusion (DEI) in focus.
• A highly modern and fun working environment with sublime culture across the organization.
• Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries.
• Paid mobile phone and WiFi.
• A pet lover? Get the chance to meet Spot!