Director, Content Assets Delivery Management

~~~Please note: This is a temporary contractor opportunity at Novartis ~~~
Novartis touches the lives of a tenth of the world’s population. Every role here, regardless of contract type, makes an impact on human life!

Novartis US partners with external managed service provider Magnit Global to offer engaging temporary contractor opportunities like this, to those who are looking for flexibility in their career while looking to gain new skills and experiences providing services to an inclusive global medicines company. Click here to learn more about Magnit

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Director, Content Assets Delivery Management

The Director, Content Assets Delivery Management, sits within the IM-US Innovation Lab (iLab), a part of the Marketing Technology Product Management team. In this role, you will join a highly innovative and intrapreneurial group focused on accelerating innovation, creating customer-centric solutions that deliver impact. With an expertise in storytelling and content creation/management, you will execute on innovation strategy and be responsible for managing the development, distribution, and strategy of iLab content creation, and exhibiting masterful storytelling to inform and delight audiences.

The ideal candidate will bring a strong content strategy and management expertise, a strategic lens with a demonstrated understanding of the digital health ecosystem. You will excel at engaging, collaborating with, and influencing critical internal stakeholders and partners across all areas of the organization to bring new innovations to life.

This person will ideally have experience in copywriting, editorial, and business vernacular, as well as marketing and digital marketing communications, with a passion for innovation. The candidate will have strong knowledge and experience with digital marketing software, tools, and methods, and thrive in ambiguity. The candidate will also have an in-depth understanding of change management, business transformation, process improvement, design thinking, and human-centered design.

Responsibilities:

1. Create content management strategy and serve as content creator for Innovation Lab
2. Create content management strategy for iLab programs
3. With masterful storytelling, write and communicate compelling content to promote the iLab, its purpose, its programs, and its performance for senior and executive leadership as well as cross-functional teams
4. Use storytelling and content creation to enable change management and business transformation, promoting new and emerging tech acceptance
5. Create comprehensive PowerPoint presentations for iLab roadshows, iLab Programs, iLab leadership (business cases, business briefs, executive summaries, etc.)
6. Create content management guidelines for iLab experimentation of novel solutions that provide guidance to brands, agencies, and cross-functional teams
7. Work collaboratively with Content Lab, brand teams, risk management, and other functions to develop content strategy and content messaging that meets content objectives of programs, with a focus on delighting audiences for demonstrated impact
8. Create, edit, and maintain iLab Playbooks, Execution Guides, and other operations content for internal teams dissemination
9. Present content management strategy and other content-related guidance to our collaboration partners and leadership
10. Create and manage, and own the iLab and iLab Programs editorial calendar, developing content topic strategy, compiling data reports, or writing long-form editorial pieces, and other channels as required by program
11. Audit the existing content on the company’s website for brand voice, relevance, and optimization & align with Brand teams, Content Lab, and MarTech Product Mgmt teams for iLab Program consistency and approach
12. Research competitors to find content gaps, and establish baseline for new novel solutions, ensuring content strategy aligns with pursuit of competitive advantage
13. Create a long-term and short-term content publishing calendar and social media calendar
14. Monitor the performance of the content working with DIA and Content Lab to ensure desired outcomes, and offer alternative solutions for underperforming content
15. Create, publish, and manage iLab Teams Channel, intranet site, etc., creating community around our prioritized verticals, programs, and events/activities

Qualifications:

Education : Bachelor's Degree or equivalent University degree in Business, Marketing, Communications, Journalism, or other comparable discipline.

Experience:

1. Minimum of 5-7 years of Content Management or Content Strategy in a health tech, medical, pharma, or startup
2. Minimum 5 years of large, global corporations with multiple tech teams with complex systems
3. Minimum 5 years leadership, leading without authority, and exhibit leadership presence with the ability to present and interact with senior management
4. Strong understanding of content management, compelling storytelling, behavioral science, agile, design thinking, lean, and human centered design
5. Excellent oral and written communication skills
6. Demonstrated passion for innovation
7. Ability to work in ambiguity and enjoy the challenge of quick starts, abrupt reprioritization
8. Demonstrated ability to lead without authority, influence all levels of organization toward a defined common objective
9. Experience as part of an effective innovation lab, mar-tech, start up, or technology organization or implementation partner, driving performance and enabling effective customer engagement and marketing activities
10. Acts as a change agent, with relevant experience in transforming the businesses through collaboration and partnership
11. Understanding of regulatory, compliance privacy and legal guardrails and policies
12. Detail-oriented with the ability to manage multiple tasks, priorities and deadlines
13. Strong relationship-building, influencing and negotiating skills
14. Demonstrated ability to work in a fast-paced, multidisciplinary environment, with a comfort in the ambiguous, adapting quickly to changing priorities.
15. Ability to analyze and provide insights on team functioning and project progress and success
16. Excellent team leadership and facilitation skills that will drive objective setting for the team and the collective achievement of the objectives
17. Strong interpersonal and communication skills for bridging between scientific and business participants, for driving a program to effective implementation and for managing effective international collaborations; strong verbal communication skills, expert written communication and presentation skills
18. Strong relationship-building and collaboration, influencing and negotiating skills
19. Successful track record in driving disruptive thinking, leading ideation, and meeting business objectives
20. Excellent PowerPoint, Word skills, proficient with Excel and other Microsoft and business applications
21. Strong understanding of current content management tools and applications
22. Foundational understanding of HTML, CSS, and other website creation tools and platforms
23. Strong understanding of social media platforms, social engagement tools, e.g., web, social listening, analytics

Location: East Hanover, NJ (Onsite)
Pay Rate:$78.79-100.37/hour based on qualifications and experience(W-2/only)
Contract: 12 months
Health, dental, vision, 401k

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe we can reinvent what's possible when we collaborate with courage to ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying!
Imagine the impact you could make here at Novartis!

Commitment to Diversity & Inclusion:
Novartis is committed to building an outstanding, inclusive work environment with diverse teams representative of the patients and communities we serve.

To do our best work we need different viewpoints, which is why here at Magnit, we celebrate diversity and embrace inclusion. As an equal opportunity employer, Magnit is dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

Accommodation:
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Magnit at

Commitment to Diversity and Inclusion / EEO