**Job Description**
**General Purpose**
Operate a straight truck or pup truck to deliver products in a safe and timely manner to customers according to the delivery route schedule as determined by the supervisor. Demonstrate high standards of customer service. Communicate frequently with peers, supervisors, and others.
**Job Duties and Responsibilities**
+ Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering to all safety practices
+ Deliver pre-ordered or unscheduled (special orders) products to customers (schools, grocery stores, nursing homes, etc.) according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers and walk-ins) in a safe and timely manner
+ Follow designated routes and schedules unless otherwise directed by supervisory personnel. Report delivery delays to management due to road conditions, accidents or breakdowns
+ Based on route design, load and unload product as required at designated stops (manually with hook, 2-wheel cart and/or pallet jack); may include stocking, rotating, and/or ordering of product (varies from route to route)
+ Collect empty cases
+ Provide merchandising support based on customer requirements and promote the addition and sales of new products if appropriate
+ Communicate effectively and maintain good relations with customers, resolve customer complaints, and report any problems to the driver supervisor or manager
+ Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check, etc.) and maintain a clean vehicle
+ Ensure load is properly secured prior to travel and at each stop and make adjustments when needed
+ Complete all daily paperwork fully and correctly each day. Complete DOT and customer paperwork including delivery tickets, pre and post trip inspections, driver logs, trip records, and vehicle service reports
+ Submit all customer paperwork and deposits daily, including invoices, load orders, and handheld reports
+ Ensure sufficient route inventory levels to meet customer demands while adhering to account inventory control and company distribution procedures; document condition of freight before departure
+ Attend all driver workshops and training sessions
+ Use company supported applications or systems properly
+ Represent DFA positively and professionally at all times during interactions with customers or other individuals
+ The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
**Requirements**
**Education and Experience**
+ High School Diploma or equivalent
+ Up to 2 years of experience driving a straight truck or pup truck, within the last 5 years preferred
+ Must meet minimum age requirements
+ Must meet DFA requirements for Motor Vehicle Records
+ Must meet all DOT requirements
+ Certification and/or License valid CDL Class B/Class B with Air Brake endorsement
**Knowledge, Skills, and Abilities**
+ Knowledge of DOT procedures, rules, and requirements
+ Skill with math for calculating load size and recording accurate volume/weight measurements
+ Customer service skills
+ Able to communicate effectively, both verbally and in writing
+ Able to contribute to the positive performance behaviors through personal example
+ Able to be proactive in seeking solutions and taking appropriate steps to solve problems
+ Able to work in collaboration effectively and foster good teamwork
+ Able to be punctual, follow directions, and meet deadlines
+ Able to interpret and apply company policies
+ Able to adapt and manage to change effectively
+ Able to perform task and duties with minimal supervision
+ Able to take initiative in performing job
+ Good organization and record keeping skills
+ Must be able to read, write and speak English
An Equal Opportunity Employer