Transport Administrator

Job Title : Transport Administrator

Location : Dorchester (Hybrid)

Contract Type : Temporary

Salary : £12.16 per hour

About Us

Connect2Dorset is a managed service agency owned by Dorset Council, offering temporary, contract, and interim opportunities within the Council. We operate based on our core values of ethics, trustworthiness, and care, with our profits reinvested into our Local Authority shareholders.

About the Role:

As a Transport Administrator for Dorset Council, you will manage transport schedules, maintain accurate records, and act as a key liaison between the transport department and stakeholders. Your role involves administrative support, reporting, and optimising transport services, requiring strong organisational skills and effective communication.

Day to Day Responsibilities:

1. Answering calls and emails from various stakeholders such as parents, contractors, schools, and passenger assistants.
2. Liaising with internal and external parties.
3. Utilizing Microsoft Office, Teams, and internal software applications.
4. Performing data entry tasks.
5. Accessing and learning new applications as required.
6. Conducting route evaluations using mapping software to assess transport suitability.
7. Handling initial complaints and escalating them to senior team members when necessary.
8. Maintaining accurate records of activities.
9. Organising route cover for Passenger Assistants.

Required Skills and Qualifications

1. BTEC National Certificate, NVQ Level 3, or equivalents.
2. Experience and knowledge within the role's responsibilities, including standards, procedures, and health & safety.
3. Office experience, data analysis, IT proficiency, and Health & Safety application.
4. Strong communication, deadline management, and problem-solving skills.
5. Team player with numeric proficiency and adaptability, maintaining composure in varied situations and fulfilling travel requirements.

Job Types: Full-time, Temporary contract

Expected hours: 37.00 per week (Monday to Friday)

Reference ID: 93500

Pay: £12.16 per hour

Work Location: Hybrid remote in Dorchester