Customer Service Lead Driver

Company:  The Junkluggers of Colorado
Location: Sheridan
Closing Date: 24/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Benefits:

401(k)

Bonus based on performance

Employee discounts

Opportunity for advancement

Paid time off

Training & development

Benefits/Perks

Base Salary + Commission

Tips and Profit Sharing

Eco-friendly Company

Career Advancement opportunities

Company Overview The Junkluggers is a caring alternative to traditional furniture and junk removal with a commitment to enhancing lives, communities, and the environment by donating, recycling, and supporting local charity partners. We believe that it is possible to run a highly successful business while also doing our part to give back to the local community and protect the environment.

Our Core Differentiators:

We are Eco-Friendly

We are Community Focused

Our Green Guarantees:

Honest Pricing

Exceptional Service

Eco-Friendly Removal

Donation Receipts

Job Summary Our Removal Specialists are important front-line team members of our business. They are the face of the company to our valued customers. We build the Best Teams to deliver on our promises. If you enjoy meeting new people, genuinely care about customer service, and have a commitment to safety and like variety at work, come help us save the world “One Lug at a Time”!

Responsibilities

Complete all jobs according to company standards, practices, and mission statement

Safely load, transport, and unload customer items in accordance with state and local laws

Assist in training new hires in subordinate roles

Attend all mandatory training, meeting & events

Help maintain trucks and equipment with daily inspections and reporting of any observed issues

Maintain and reinforce a safety culture at The Junkluggers

Embrace, implement, and promote continuous improvement ideas

Provide operational support when needed, such as dispatching

Serve as the point person in the field for both management and your fellow Luggers

Support recruiting of new team members and promote company values

Qualifications

Excellent interpersonal and communication skills are a must – this is a customer-facing role

Ability to learn and use technology in the field to execute job requirements, quickly and efficiently

Learn and master skills of both Navigator and Driver positions

Ability to effectively utilize and manage resource locations in the current territory (donation, recycling, and disposal centers) and use them efficiently

Attention to detail in understanding truck operation, maintenance, and care

Exhibit a strong safety attitude and be assertive with others when enforcing safety practices and other company policies

Confident and courageous in reporting infractions, accidents, or other issues to management

Ability to influence and lead team(s) in the field and show potential for advancement

Ability to work full-time, including some Saturdays

Obtain and maintain a valid IL C-class driver's license and an acceptable motor vehicle record

Supply own mobile phone (company will provide tablets for on-the-job duties)

Ability to lift 75 lbs

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The Junkluggers of Colorado
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