Tech Delivery & Sales Representative

Company:  Asurion
Location: San Francisco
Closing Date: 18/11/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Tech Delivery & Sales Representative

Location: San Francisco, CA

$26.70/hour base pay + mileage reimbursement + phone stipend + uncapped sales commission once in production!

Top 3 Things to Know:

  • Explore your city - drive to and from customers' homes using your personal vehicle
  • Meet our customers - provide in-person device setup and technical support for smartphones, tablets, and other consumer electronics
  • Serve, Solve & Sell – opportunity to upsell Asurion products and services & earn more !

Schedule:

  • Ability to work 5 evenings/week – Hours: 4:05pm to 9:00pm (WA/CA/CO - 4:05pm – 8:00pm)

We take care of you (benefits/perks):

  • Base pay is guaranteed and paid bi-weekly. Earned pay can now be accessed early!
  • Based on your sales performance, you'll get extra money
  • Mileage reimbursement is paid weekly based on IRS guidelines
  • $35/month phone stipend
  • 3-4 weeks of paid training where your success is our top priority! We provide hands-on training in serving customers, solving tech problems, and refining top-notch selling skills
  • Generous medical, dental and vision benefits program after 30 days of employment
  • 401K with 100% match up to 3% and 50% on the next 2% after 1 year of employment
  • Additional health benefits such as heart health, diabetes management and healthcare advocacy for personalized support
  • Employee discount program on everyday products and services like home/auto insurance, pet insurance, theater tickets, transportation, gym/fitness studios, theme park attractions, and everyday necessities

Here’s what you’ll bring to the team:

  • Strong willingness to learn tech and sales or prior sales and/or tech experience in any industry
  • A valid driver’s license and satisfactory driving record with at least 1 year of driving experience
  • Personal vehicle (excluding motorcycles) for transportation use to/from customer visits. Service appointments are located in neighborhoods and cities surrounding inventory warehouse(s), maximum expected travel distance is 120 miles one way.
  • Use of personal cellphone (no older than 3 models to the most recent model) - to keep you in the know, while on the job
  • Comfort working around dogs, cats and other pets that may be present in customer homes
  • Comfort working during evening hours

What you'll do as a Field Tech Sales Expert: (This position is also known as an In-Home Expert in the field)

  • Building relationships and selling upgraded solutions is what our Experts do best. They'll deliver and service devices within 24 hours and sell Asurion smart home related products.
  • Provide superior service and products to deliver each customer with the best experience they can get with their technology
  • Provide in-person device setup and technical support for customers' smartphones, tablets, and other consumer electronics
  • Meet with customers face to face at their homes
  • Always upsell Asurion smart home and other products
  • Achieve sales and service goals and grow as a result of feedback and coaching
  • Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
  • Travel daily to and from the job site and several customer locations, possibly in heavy traffic and bad weather

Health and safety measures:

At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.

Get to know us:

Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined).

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