Tech Delivery & Sales Representative
Location: San Francisco, CA
$26.70/hour base pay + mileage reimbursement + phone stipend + uncapped sales commission once in production!
Top 3 Things to Know:
- Explore your city - drive to and from customers' homes using your personal vehicle
- Meet our customers - provide in-person device setup and technical support for smartphones, tablets, and other consumer electronics
- Serve, Solve & Sell – opportunity to upsell Asurion products and services & earn more !
Schedule:
- Ability to work 5 evenings/week – Hours: 4:05pm to 9:00pm (WA/CA/CO - 4:05pm – 8:00pm)
We take care of you (benefits/perks):
- Base pay is guaranteed and paid bi-weekly. Earned pay can now be accessed early!
- Based on your sales performance, you'll get extra money
- Mileage reimbursement is paid weekly based on IRS guidelines
- $35/month phone stipend
- 3-4 weeks of paid training where your success is our top priority! We provide hands-on training in serving customers, solving tech problems, and refining top-notch selling skills
- Generous medical, dental and vision benefits program after 30 days of employment
- 401K with 100% match up to 3% and 50% on the next 2% after 1 year of employment
- Additional health benefits such as heart health, diabetes management and healthcare advocacy for personalized support
- Employee discount program on everyday products and services like home/auto insurance, pet insurance, theater tickets, transportation, gym/fitness studios, theme park attractions, and everyday necessities
Here’s what you’ll bring to the team:
- Strong willingness to learn tech and sales or prior sales and/or tech experience in any industry
- A valid driver’s license and satisfactory driving record with at least 1 year of driving experience
- Personal vehicle (excluding motorcycles) for transportation use to/from customer visits. Service appointments are located in neighborhoods and cities surrounding inventory warehouse(s), maximum expected travel distance is 120 miles one way.
- Use of personal cellphone (no older than 3 models to the most recent model) - to keep you in the know, while on the job
- Comfort working around dogs, cats and other pets that may be present in customer homes
- Comfort working during evening hours
What you'll do as a Field Tech Sales Expert: (This position is also known as an In-Home Expert in the field)
- Building relationships and selling upgraded solutions is what our Experts do best. They'll deliver and service devices within 24 hours and sell Asurion smart home related products.
- Provide superior service and products to deliver each customer with the best experience they can get with their technology
- Provide in-person device setup and technical support for customers' smartphones, tablets, and other consumer electronics
- Meet with customers face to face at their homes
- Always upsell Asurion smart home and other products
- Achieve sales and service goals and grow as a result of feedback and coaching
- Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
- Travel daily to and from the job site and several customer locations, possibly in heavy traffic and bad weather
Health and safety measures:
At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.
Get to know us:
Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined).
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