Overview:
This position will follow all company safety practices. Ultimately, an exceptional driver helper will assist the driver in loading and unloading materials and effectively engage with clients and customers to ensure that their expectations are met.
Essential Functions:
Loading and unloading material.
Assisting drivers to find delivery locations.
Compiling accurate delivery records and reports.
Reporting all delivery-related problems to Dispatcher.
Effectively communicating with clients and customers to resolve complaints.
Liaising with the main office or the warehouse logistics team to notify the driver of any changes to daily routes.
Assisting with the unloading of the delivery vehicle at the end of each shift.
Obtaining clients and customers signatures as an acknowledgment of having received the delivered products.
Ensuring that all safety policies and procedures are adhered to.
Assisting within the warehouse when not needed on deliveries.
Other duties as assigned
Specific Job Skills and Qualifications
High school diploma or GED.
Proven experience working in warehousing, manufacturing, or production.
Proven customer service experience is preferred.
The ability to work in a fast-paced environment.
The ability to work flexible hours.
The ability to lift heavy objects.
Excellent communication skills.
Strong work ethic.