Client Delivery Manager

Company:  Interstates
Location: Sioux Falls
Closing Date: 16/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

OverviewInterstates is seeking a dynamic and experienced Client Delivery Manager to join our team. In this role, you will be responsible for developing client accounts, maintaining strong relationships, and driving additional business opportunities with clients. Success in this position will depend on your ability to act as a trusted advisor to both current and prospective clients by identifying business needs and offering multidiscipline solutions. Your strategic insights and client-focused approach will be essential in ensuring continued growth and client satisfaction.About us: Interstates meets the electrical and automation needs of companies around the world. For over sixty years, we have tackled complex challenges and developed innovative solutions for industrial manufacturing and processing facilities. What started as a small electric company has evolved into an organization with over 1,000 employees and multiple locations throughout the Midwest. At Interstates, we treat each other like family because our team is the foundation for our success. Our collaborative workplace is based on trust, integrity, and support for one another.Interstates Describes Its Culture as: Family-Like:Caring co-workers treat each other like familyBe treated like an individual, not just a numberFlexible schedules allow you tofocus on your personal lifeas well as work-lifeLunch gatherings and social activities promotes fun and camaraderieSupport charities and your community through events sponsored and hosted by InterstatesBenefits:Competitive Pay so you know you are valued401(k) to help you plan for your futureHealth, Dental, and Vision Insurance with different options to meet your needsVacation so you can focus on youPerformance Bonus just in time for holiday shoppingEstablished Career Paths to help plan your futureCareer Coaches that are focused on your successAdditional Information: The pay range for this position is $103,200-$141,900+ benefits. Our salary ranges are determined by the experience and education required, and level of responsibility. The range posted for this role represents a range that Interstates, in good faith, believes it is willing to pay at the time of this posting. The pay is determined by job related skills, training, education, and experience.Application Deadline: November 30th, 2024In alignment with Colorado state regulations, we encourage interested candidates to submit their applications by , 2024. This will ensure your application is considered in the initial review process. Applications received after this date may be considered depending on the status of the search.ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES:Client RelationsDrive and grow Interstates business as a key client leader . This includes understanding their needs, selling Interstates services, negotiating contract terms, tracking opportunities and activity, and delivering successful projects.Partner with BD to develop pursuit plans and identify potential key clients for Interstates .Ensure that Delivery team s are focused on exceeding client expectations and building relationships with our clients.Work with clients to understand their journey and provide solutions that align with their priorities and business goals .Be a client sponsor to ensure client satisfaction and long-term relations.May lead or participate on Client Team(s)Builds key partner relationships with hardware/software vendors, distributors, and project partners.Innovation and GrowthSet direction for team technical competencies, customers technologies, standards, best practices, and processes.Support contribution margin targets, revenue factor for technology offers.Understands industry trends in technology and is able to articulate to clients how these solutions can be applied to their business.Seen as an industry thought leader through content creation (online, conferences, etc ).Participate in leadership teams and Interstates strategies.CultureSet direction for a culture of accountability and skillfully use measurement tools.Leads team s, driving a high-performance culture with an emphasis on coaching, employee experiential development, feedback, and communication .IntegrationResponsible for the interface and integration of multiple technology teams to provide solutions for clients . Works well with internal and external stakeholders.Engaging and promoting multiple Interstates offers with clients.Ensure streamlined internal communications across Interstates support to better serve clients and to realize potential opportunities.QualificationsQUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCE: Bachelor's degree (B.A., B.S.) from four-year college or university with an emphasis in Computer Studies or some branch of Engineering (Electrical, Mechanical, Chemical, etc.) or Associate’s degree (A.A., A.S.) from a two-year community college or technical school with an emphasis in Computer Studies or Instrumentation and Controls preferred. In addition, 5-7 years of related experience or equivalent combination of education and experience is required. Experience in the Industrial Environment, implementing Industrial Control Software (Startup) and experience in dealing with customers regarding system requirements will be favorably regarded.TRAVEL REQUIREMENTS : The amount of travel will vary according to business requirements. May be up to 35 %#J-18808-Ljbffr

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