Account Coordinator - Art Transport & Logistics

Who Are We?
Convelio is a licensed freight forwarding startup evolving at the intersection of Tech, Logistics and the Art World. The startup specialises in the global shipping of high-end goods: paintings, sculptures, basically any valuable or bulky merchandise.
We've developed our own proprietary algorithm to offer competitive real-time shipping quotes and an end-to-end logistics service to the art market. Our mission is to become a tech-driven company in a traditional industry, and therefore make the shipping of bulky and valuable items as easy as possible by providing an online and seamless experience.
We currently serve a wide range of customers from art galleries, antique dealers, auction houses, online platforms to interior designers.
With 130+ colleagues scattered across Paris & London and now New York as well, Convelio has a strong start-up & international culture. We thrive in solving complex logistics issues for our clients, enabling both sellers and buyers in the art market. We are backed by proven technology, prominent VC's, and boast a global network and the resources (€30 million Series B funding in March 2022) to seize the market opportunity
Look at our Career Page for more information about working with us!
Your Role:
As an account coordinator at Convelio you will play a pivotal role in shaping the future of art logistics. With your unique skill set and passion for innovation, you will contribute to our mission of revolutionizing the industry.
In this role, you will support our account management team with all aspects of art shipping and client management and is suitable for a new graduate or early career candidate; we offer the opportunity to build a strong foundation in art operations with the path to an account manager position.
What you'll do:
- Quote clients for international and domestic shipments.
- Book new shipments into our system for established clients in the art and design industry.
- Book, schedule and monitor our courier shipments with dedicated reports, tools, and a shared platform whilst troubleshooting and removing roadblocks.
- Support international customs clearance via ITN generation.
- Suggest and implement process improvements within the account management team.
- Work closely and collaboratively with our account management and overseas logistics teams.
Your profile:
- You are a recent graduate or early career, looking to jumpstart a career in art and design operations. This role is suitable for those with a degree in art history, studio art, logistics, management, or similar.
- You have strong attention to detail.
- You have excellent written and verbal communication skills
- You are well organized and disciplined in daily activity planning and know how best to prioritize.
- You are enthusiastic, ambitious, self-motivated and hands-on with a strong work ethic.
- You enjoy working in a challenging fast-paced, target-driven and team-oriented environment.
- You are an excellent learner with a desire to adapt to new concepts and technologies.
What we offer:
- An opportunity to be part of a constantly developing and innovative company that is transforming the art logistics industry.
- The opportunity to be trained and build a strong foundation in art operations with the path to an account manager position.
- A very dynamic and kind team spirit, where you will have all space and support to fulfill your potential and where your ideas are highly valued.
- Flexible remote policy (up to 3 days per week remotely) to accommodate a healthy work-life balance.
- Continuous learning and development opportunities to enhance your professional growth in the art logistics domain.
The hiring process:
- First phone call with our Talent Acquisition team
- Interview with Katie, Operations Manager and your future manager
- On-site interview with Julien, US General Manager
- Reference check
$40,000 - $60,000 a year
Learn more...
Company values
Discover our company values
Fundraising announcement
Learn more about Convelio's plans following our fundraising announcement from our founders in 2022.
Equal Employment Opportunity employer
Convelio is proud to be an Equal Employment Opportunity employer. We are committed to equal opportunities based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identify, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We are passionate about building an inclusive culture where diversity is celebrated and leveraged to create better design and business decisions.