Capital One | Senior Director, Technology - Program Delivery - Associate Experience Tech | baltimore, md

Center 3 (19075), United States of America, McLean, Virginia

Senior Director, Technology - Program Delivery - Associate Experience Tech

Our Program Delivery Office team within Associate Experience Technology is looking for a dynamic Senior Director of Technology. The Program Delivery Office team drives all intent for Associate Experiences highest priority initiatives as well as for critical techwide programs. In this exciting role, you will work closely with internal and external stakeholders to execute on key strategic programs. This is a new organization within Associate Experience Technology which will give you an opportunity to collaborate with smart and passionate leaders to influence results and lead important and exciting projects from day one. 

Responsibilities will include:

• Partnering cross-functionally with internal customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Building relationships and collaborating with key stakeholders to ensure delivery of commitments

• Designing, developing, and managing plans in a complex dynamic environment, revising needs to meet changing requirements

• Demonstrating strong business judgment, leadership and integrity: Tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Crystallizing and cascading down the right constraints or guardrails on which the team should be operating under

• Developing and delivering senior level risk management governance, reporting and communications

• Effective leadership within a matrixed organization is critical

The person will:

• Exhibit outstanding influencing skills to effectively drive project / program efforts

• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Display a passion for coaching and developing a team of associates through their leadership style

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Have exceptional problem solving and influencing skills

Basic Qualifications:

• Bachelor’s Degree

• At least 5 Years of Project Management experience

• At least 3 Years of People Management experience

Preferred Qualifications:

• Masters / MBA Degree

• 7+ years of Project Management experience

• 5+ years of People Management experience

• PMP, Lean, Agile or Six Sigma certification

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).