Senior Director, Enterprise Planning & Delivery

Job Description

Since 1901, Nordstrom has been committed to providing customers with the best possible service and experience in retail. We have a relentless drive to exceed our customers’ expectations helping them Feel Good and Look Their Best . Our goal is to be the best fashion retailer in a digitally connected world. Given these ambitions coupled with the ever-changing and increasingly complex retail landscape, Nordstrom has established Enterprise Operations to partner closely with leaders across the enterprise and deliver step-changes in the Company’s performance. We are searching for a leader to join our team and help us to transform enterprise strategy into sustainable, consistent, and agile delivery.

Specifically, we are hiring for a Senior Director of Enterprise Planning and Delivery . In partnership with and support from the SVP of Enterprise Operations, you will play a critical role in establishing and leading regular routines and forums needed to ensure consistent delivery across Nordstrom’s operating teams. This is a complex role and requires a leader who can flex their focus from short-term to long-term fluidly, understand strategic and financial impacts, and focus on enterprise outcomes while supporting and developing a team. This role also requires collaboration, partnership, and influence across many operating teams (technology, product management, finance, merchandising, stores, digital, operations, etc). This is a Hybrid, 3 days a week in-office role at our Seattle Headquarters.

A day in the life…

• You will standardize the rhythm of our business, create sentient connections, and play a critical role in establishing JWN Priorities, Tactics and Plans.
• You will lead the Annual Operating Planning process including relentless prioritization, value creation and investment alignment.
• You will drive execution in service to our plans by establishing sustainable orchestration mechanisms focused on delivery and accountability, including Sales and Operating Execution (S&OE) as a key forum and act as “quarterback” for Scaled Event (Anniversary, Holiday) execution.
• You will maintain a strategic and holistic enterprise roadmap, drive executional clarity, and proactively identify issues that may contribute to organizational success and provide solutions and recommendations.

You own this if you have…

• Demonstrated ability to create effective relationships, influence, and collaboration with leaders.
• Adaptive and flexible, can anticipate and adapt to new situations and changing demands and respond proactively to enhance financial performance.
• Demonstrated success in formulating strategy and guiding implementation.
• Adept at prioritizing and planning multi-stakeholder initiatives, providing direction when needed and removing obstacles to get work done – connects the dots between projects and initiatives to maximize resources and output.
• Strong belief and experience in data-driven decision making.
• Customer obsessed with an eye for continual improvement.
• Strong business acumen with exceptional strategic thinking, analytical, and program management skills.
• Bachelor’s degree preferred.
• 10+ years of experience in strategic and/or enterprise program management in dynamic, high-scale environments.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away.
• Life Insurance and Disability.
• Merchandise Discount and EAP Resources.

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at .

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Washington: $180,000 - $290,000 Annually. This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: Nordstrom Benefits Overview .