Senior Manager, Project Delivery, Digital Transformation

Senior Manager, Project Delivery, Digital Transformation

About Palladium:

Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 4,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities.

This Opportunity:

Palladium has three portfolios that strengthen and harness digital and data ecosystems to accelerate development investments and outcomes: 1- Information Systems (IS) 2- Monitoring, Evaluation, Learning and Analytics (MELA) and 3- Digital Solutions and Transformation (DST).

We are proactively building a talent pool for future Senior Manager, Project Delivery positions within our organization. As a Senior Manager, Project Delivery, you will be responsible for supporting projects within our IS, MELA and DST portfolios. The Senior Manager, Project Delivery plays a key role in leading day-to-day management activities of the project team. Through this experience and working closely with their PMU and other teams, Senior Managers, Project Delivery are expected to gain the competencies and skills needed to progress to Director level roles in project delivery or functional areas.

Experienced Senior Managers will have opportunities to support other units within the firm in our collaborative and agile environment, as well as to travel for project oversight or business development pursuits. Typically, Senior Managers serve as thought leaders, proposal champions, and Project Directors; they also may have opportunities to fill short- and long-term assignments overseas.

Location and Compensation:

The position is based in Palladium's Washington D.C. office. Per company guidance, we are aiming to keep hiring closer to our main U.S. office. If we are unable to find successful candidates who are willing to work from the D.C. office, then as a last resort we may discuss the possibility of considering exceptional candidates to work permanently remotely (from other U.S. states where Palladium is registered).

Please be advised that a final salary offer will be based on various factors, including but not limited to your qualifications, education, experience, skills, seniority, performance, and Palladium's business or organizational needs.

You and Your Career:

If you are a problem-solver, collaborator, and doer, and you have expertise in digital health project implementation, project management, financial management, technical writing, and digital system design, we are interested in hearing from you.

We are a learning organization and provide growth opportunities from the start. We pride ourselves on giving you the freedom, resources, and guidance to chart a fulfilling career!

Reporting Lines:

• This role will report to a Director, Measurement and Learning, Information Systems or Digital Solutions and Transformation, depending on project assignment.
• Senior Managers typically supervise one or more Associates, Sr. Associates, or Managers.
• The position may entail overseas travel, at approximately 10% time and for periods averaging 2 weeks.

Primary Roles and Responsibilities:

• Leads technical work in topic area including: research, analysis and publication of technical reports, case studies, policy and program approaches, and technical tools on topics related to expand existing lines of business.
• Manages relationship with partner organizations on compliant delivery of inputs and the achievement of agreed upon outputs and outcomes.
• Builds team cohesiveness, leads, mentors, trains, and motivates staff to ensure cooperation, project efficiency, and boost morale.
• Manages project changes including project scope, schedule, and costs to keep the project plan accurate and updated.
• Writes technical proposals for USAID and other donor funded opportunities based on best practices applied to specific country/regional contexts.
• Collaborates with peers to identify new research approaches and potential markets for those services.
• Leads teams to implement new work including assignment and management of staff to new activities, initiatives or projects.
• Identifies new markets and sales opportunities, direct sales and proposal efforts to expand Palladium's technical expertise on existing lines of business.
• Maintains an industry presence as a thought leader by publishing regularly in peer reviewed journals and/or by presenting at annual conferences and meetings.
• Directs and manages complex components of large projects, or series of smaller projects, with responsibility for work planning, budget management, project deliverables, client relations, and staff supervision.
• Oversees and ensures quality of the development of reports, budgets, workplans, proposals and other outputs for internal and external stakeholders.
• Identifies, builds, and maintains relationships with partners and consultants that provide technical expertise to both proposals and/or projects.
• Acts as main point of contact for regular communication to all stakeholders.
• Performs other duties as assigned.

Essential Criteria:

• Excellent communication and negotiation skills.
• Excellent leadership, representation and organizational skills.
• Extensive experience implementing USAID and/or other donor funded projects.
• Successful track record in delivery of complex programs.
• Strong management skills to mentor, coach, lead, develop and evaluate employees.
• Leads problem solving initiative and implements new ways of working and processes. Experience networking across the development community, including donors, implementing partners, and cooperating country organizations and governmental institutions.
• Excellent team management skills in a complex and fast-paced environment.
• Excellent interpersonal skills and demonstrated ability to interact professionally with culturally diverse staff, clients, and consultants.
• Extensive experience with conceptualizing and making presentations to small and large groups (over 30 individuals), both in-person and virtually.
• Demonstrated strong financial skills for generating, interpreting, and analyzing financial reports and forecasts.
• Ability to travel and work in developing countries for extended periods of time (20-30%).

Desirable Criteria:

• Experience working within an international organization or business.
• Experience supporting work implementing USAID- or other donor-funded projects.
• Experience working in a developing country or in a project-based environment.
• Experience with conceptualizing and making presentations, both in-person and virtually.
• Experience networking across the development community, including with donors, implementing partners, and developing country organizations and governmental institutions.
• Experience in visualization or business intelligence tools such as Tableau or Microsoft Power BI, or open-source platforms like Metabase or Apache Superset.
• Excellent English language communication skills and fluency in international language.

Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at and we will be in touch to discuss.

Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm". We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.