The Customer Service Associate / Delivery Driver for Automotive Finishes is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment as needed. The role involves contact with customers, handling of cash and electronic equipment, and may include supervised or unsupervised access to valuable items. The company requires a review of the applicant's criminal history to protect the business and ensure the safety of customers and employees.
The selected candidate will work at Automotive Branch #9180 located at 6460 Hamilton Avenue, Pittsburgh, PA 15206.
- Prepare orders for delivery or pickup according to schedule (loading, packing, labeling, shipping)
- Load and unload products from deliveries
- Operate and maintain warehouse vehicles and equipment
- Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
- Process sales transactions accurately and consistent with policies and procedures
- Deliver products to the customer in a safe and timely manner
- Communicate and cooperate with supervisors and coworkers
- Maintain a clean and safe working environment and optimize space utilization
- Follow quality service standards and comply with procedures, rules, and regulations
- Organize the stockroom
- Operate tinting, mixing, and color matching equipment as needed
- Assist with bi-annual inventory review
Minimum Requirements:
- Must be at least eighteen (18) years of age
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
- Must have a valid, unrestricted Driver's License
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
- Must be willing to work all scheduled hours, with or without reasonable accommodation
Preferred Qualifications:
- High School diploma or GED
- At least one (1) year of work experience using material handling equipment
- At least one (1) year of work experience in customer service, retail, or sales