Position Number: 010281Department: Business Services (Adm)Employment Type: Permanent - Full-timeMonths Per Year: 12Essential Duties and Responsibilities:Maintain a valid North/South Carolina driver’s license with appropriate classification and endorsement for each vehicle type operated.Safely, skillfully, and professionally operate vehicles supporting paratransit, charter, and route operations, including, but not limited to, effective space management, observing and obeying posted speed limits, yielding the right-of-way, adjusting operation of any vehicle to a safe level based on road, driver, weather, vehicle, and visibility conditions.Maintain sufficient knowledge of University policies and federal and State regulations as they relate to passenger-carrying vehicles supporting public service.Utilize two-way radios with proper radio language (10-codes).Immediately report all accidents, incidents, and injuries to appropriate supervisory staff.Prepare logs and reports legibly and completely, as required.Exhibit basic computer knowledge to enter, edit, review, and submit information into necessary programs in support of dispatch operations.Provide courteous and positive customer-service experiences to students, faculty, staff, and University guests through all interactions and supported services.Communicate professionally and respectfully with all customers, internal and external; identify concerns that may negatively impact a customer’s experience and report to appropriate supervisory staff.Provide assistance, alternatives, direction, and/or solutions to all customers with concerns and/or complaints to ensure they are appropriately handled.Maintain sufficient knowledge and ability to effectively communicate and interact with persons with disabilities as defined by the Americans with Disabilities Act ( ADA ).Perform routine pre/post-trip vehicle inspections, identifying both the condition and operational capacity of all vehicle systems.Report to designated ADA pick-up and drop-off locationsCheck fuel levels, tires, wiper blades, lights, audible and visual vehicle warning systems, ADA lift/ramp and accessory components, independently perform routine pre/post-trip vehicle inspections, etc.Identify and document vehicle defects on associated paperwork ( DVIR , Vehicle Usage Log, etc.).Immediately report all critical safety concerns to the appropriate supervisory staff.Deliver and pick up vehicles to/from automotive service facilities as directed by supervisory staff.Effectively manage time and resources as they relate to supported programs; prioritize responsibilities to effectively address most immediate needs first.Maintain flexibility, organization, and dedication to supported programs; demonstrate initiative and remain productive throughout your workday.Demonstrate sufficient attention to detail with record keeping, communication, and safe operation of vehicles.Minimum Experience / Education:Required Minimum Qualifications:Sufficient experience to operate assigned vehicles or equipment.University Preferred Qualifications:Sufficient experience (usually at least six months) to operate effectively the machine to which assigned. Driver’s license may be required.Preferred Education Skills and Experience:2 years of customer service and professional driving experience needed for position.Familiarity with university policies and procedures; 1 or more years of experience preferred.Experience transporting people with disabilities and familiarity with ADA regulations.Valid, state-issued Commercial Driver License, class A or B, with Passenger endorsement; preferred.Experience with utilizing two-way radios with proper radio language (10-codes) preferred.Valid DOT Medical Card preferred.Knowledge and experience of Microsoft and Google Suite.Strong attention to detail necessary for position.