Overview
Scope of Responsibilities: Works under limited supervision and follows standard procedures to accomplish assigned task
Job Summary: Responsible for the delivery and pick-ups to and from patient's homes as well as the maintenance of the equipment.
Responsibilities
Job Duties:
Must comply with all State and Federal laws governing the proper and safe operation of a motor vehicle
Must comply with all State and Federal laws governing the proper and safe delivery of prescriptions to the patient or their agent
Make coordinated deliveries and pick-ups to patients' homes or other designated areas.
Instruct patients on use and care of equipment.
Maintain vehicle properly, i.e., gas, cleaning, tune-ups, registration as necessary.
Assist Marra's Homecare personnel in conducting special projects upon request.
Must become familiar with and remain knowledgeable with Marra's Homecare Policies and Procedures
Assume responsibility for learning set-ups and patient education requirements for DME. Comply with FDA rules and regulations regarding oxygen.
Maintain a high level of product knowledge on all oxygen and DME.
Maintain, clean, and performance test equipment according to manufacturer's specifications
Maintain the manifest, submitting delivery tickets daily.
Responsible for seeing that all paperwork relevant to the position is returned thoroughly completed without errors.
Must wear the required Personal Protective Equipment as per Hazard Communications Policy
Maintain inventory level for repair parts.
Troubleshoot calls for customers.
Provide warehouse functions as needed including shipping, receiving, stocking and order filling
Responsible for assigned evening and weekend on call duty according to schedules.
Honor patient confidentiality and rights.
Adhere to Company policies and procedures regarding exposure control plan, OSHA regulations, etc.
Responsible for completing all mandatory and regulatory training programs
Required to read and sign the Fleet Management Policy
Perform other duties as assigned
Qualifications
Education:
- Minimum: High School Diploma (or currently enrolled in) or GED
Job requirements :
Must be 21 years of age or older
Must possess a valid Drivers License in good standing
Experience:
- Preferred: 0-2 years previous experience in related position
Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Job Skills Required:
Basic math skills necessary
Strong communication skills
Outstanding customer service skills
Requires the ability to sit, stand, climb stairs, and walk throughout the duration of the shift
Limited lifting up to 40lbs
Successful completion of a pre-employment and/or random drug screening test
Required Training:
HIPPA Privacy Course
HIPPA Security Course
Behavioral Traits Required:
Cooperation: Must work harmoniously and effectively with fellow employees, supervisors, and others you are in contact with
Initiative: Must work within supervision guidelines and assume additional responsibilities
Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work
Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences
Involvement: Must enjoy the demands of the job and work with interest and enthusiasm
Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees, and business partners), listen attentively to their needs, and respond appropriately
Safety: Must take care of equipment and employ good safety habits
Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers, and teams
Honesty: Must assure proper delivery and return of all medications
Attendance Requirements:
- Must be available, and on-time for scheduled work shifts
Compensation:
$15.92 - $17.90 an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
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Job Locations US-NY-Camillus
Posted Date 4 months ago (7/19/2024 9:54 AM)
Requisition ID 2024-12107
# of Openings 3
Category Customer Service/Support
Location : Location US-NY-Camillus