Delivery Driver / Installation Specialist - Houston, TX

City: Houston

State/Province: Texas

Country: United States

Department: Materials & Supply Chain

Date: Tuesday, September 17, 2024

Working time: Full-time

Ref#: 20034035

Job Level: Experienced

Job Field: Materials & Supply Chain

Seniority Level: Associate

Currency: USD - United States - US

Annual Base Salary Minimum: 25,740

Annual Base Salary Maximum: 51,480

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits. For a list of our current internal postings, please visit Xerox Careers.

Hourly: Hourly rates for this position can be shared with you per your location; this rate will fall within the posted range.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at and explore our commitment to diversity and inclusion.

Minimum / Basic Qualifications:

• High school diploma or general education degree (GED).
• 1 years’ worth of experience driving a 24' box delivery truck. Will be required to pass a mandated Department of Transportation (DOT) physical.
• Valid current driver's license and good driving record as well as proof of insurability are required for this position.
• Must be able to travel 90% of the time with no OTR trips.

Preferred/Additional Qualifications:

• Ability to read and interpret documents such as maps, delivery and installation instructions/procedures.
• Ability to write simple correspondence such as email.
• Ability to effectively and professionally communicate to customers in person and over the telephone.
• Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Job Summary:

• Loads, transports, delivers, installs, removes equipment by performing the following duties.

Responsibilities:

• Reviews and verifies delivery schedule and attached paperwork. Contacts appropriate dispatcher if needed. Checks paperwork on top of all machines to be loaded, verifies model number, serial number, and all serialized accessories.
• Loads and secures all equipment onto the truck using blankets, cardboard corners, and proper strapping. Warms up truck while loading when cold weather exists.
• Confirms delivery, pickup and/or movement with customer prior to delivery. Verifies address.
• Records any special instructions or directions.
• Drives truck to deliver equipment and products to customer's location.
• Records delivery information on delivery schedule.
• Locates customer contact.
• Organizes and completes all required paperwork per delivery.
• Unloads and tags all returned items.
• Conducts a daily delivery truck maintenance check for operation and safety.
• Conducts a daily review of required paperwork, tools, and equipment needed.
• Assists in other areas of the Distribution Center as needed.

Equipment Install Duties:

• Unloads and safely moves equipment to designated area. This may include pushing/pulling utilizing dollies and/or stair climbers.
• Assembles equipment. Powers up unit and runs test copies.
• Provides customer with startup equipment training.
• Obtains customer signature and date.
• Contacts appropriate sales representative and CSR.
• Connect devices to the network.
• Verify scan and print, install if necessary.

Equipment Uninstall Duties:

• Verifies and records model number, serial number, serialized accessories and 'end meter reads.'
• Marks manuals/CD and consumables with yes or no.
• Removes, loads and secures equipment from customer's facility.
• Obtains customer signature and date.
• Contacts appropriate sales representative.

Customer Service Skills:

• Interpersonal Skills
• Oral Communication
• Teamwork
• Business Acumen
• Ethics
• Organizational Support
• Professionalism
• Safety and Security
• Responsible Thinking

Other Skills:

• Basic knowledge of the operation and installation of delivery equipment and office equipment.

Physical Demands:

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to walk; sit; use hands and fingers to feel, touch and move equipment. Must be able to reach with hands.
• Ability to speak and to hear are essential functions. The employee is often required to stand; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must frequently move equipment weighing up to 900 pounds. Movement includes pushing and pulling.
• The employee must also frequently use a mechanical stair climber to move equipment weighing up to 900 pounds. This may require a great deal of physical exertion with a pulling motion up to 150 pounds. The employee may also be required to lift approximately 100 pounds in handling and transporting items.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions; outside weather conditions; extreme cold; extreme heat and vibration.
• The employee is