Driver Guide

Driver Guide
Department: Transportation
Employment Type: Seasonal - Full Time
Location: Ketchikan Transportation
Description
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
Our driver-guides provide long-lasting memorable experiences for our guests, driving and sharing the amazing history, fun facts, and rugged beauty of Alaska. Together you get to experience Alaska in a way you will never forget. Come add to the story of your life!
Responsibilities

• Performs a variety of customer service and driving tasks.
• Applies knowledge of Federal Motor Carrier Safety Administration (FMSCA) Regulations through required documents maintained daily.
• Routinely, drives a motorcoach and provides narrated tours.
• Performs inspections on vehicles and basic mechanical duties.
• Applies knowledge of the area to provide information to passengers.

Requirements

• Current, valid driver's license, with three (3) years of clean driving record. Motor Vehicle Report (MVR) will be requested.
• Must meet Company's clean driver eligibility requirements.
• Current, valid Commercial Driver's License, Class B with an air brake endorsement is required. (May be obtained through Company training course.)
• Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen. You will also be entered into our random drug testing program.
• Minimum age of 21 is required for your CDL.
• Must be able to lift 55 lbs/25 kg.
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Participates in HAP's sustainability program, aka "Sustain Alaska & the Yukon", and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.
• Participate in HAP's safety culture to ensure a safe workplace for all team members and a safe vacation experience for all guests.
• Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
• Dedicated commitment to a diverse, equitable, and inclusive work environment.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities:

• Ability to safely drive a motorcoach while speaking to passengers, answering questions, and providing narration.
• Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience - Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.
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