Delivery Merchandiser Lead - The Colony

The Delivery Merchandiser Lead (DML) is responsible for leading and coaching a team of Delivery Merchandisers (DM) and Delivery Merchandiser Reliefs (DMR) to promote the delivery of products and to provide exemplary customer service. The Delivery Merchandiser Lead plays an integral role in developing and leading the frontline delivery team for success.

Primary Responsibilities:

• Responsible for managing assigned DM’s and DMR’s.
• Provide coaching, training, and motivation to new and existing DM’s and DMR’s to ensure achievement of branch revenue, profit, and growth goals.
• Manage DM’s and DMR’s performance to ensure customer base goals are achieved; hold drivers accountable for executing their duties and responsibilities and take proper corrective action, as recommended, if necessary, including termination of employment.
• Lead strong safety culture by utilizing Company safety initiatives to minimize injury, work time loss, and productivity loss.
• Ensure that staffing levels are maintained at an appropriate level to meet current and future delivery needs.
• Conduct scheduled interactions with DM’s and DMR’s including Work With, One with Ones, and riding with the DM’s and DMR’s for additional training, coaching, and routine driving observations.

Benefits:

• Paid Vacation – Eligible for 1 week after 6 months of employment.
• Paid Holidays, Sick Days, and Personal Days.
• $100,000 Company Paid Employee Life Insurance.
• Medical, Dental, and Vision.
• Short Term Disability, Accident, Critical Illness, Optional Life, and AD & D Insurance.
• 401k Program.
• Referral Program.

Physical Requirements:

• Physical demands with activity or condition existing a considerable amount of time include sitting, standing, bending, lifting, and carrying products.
• Ability to frequently lift or move 40 to 50 lbs.

Minimum Requirements:

• High School Diploma or GED.
• 2+ years of supervisory or leadership experience with strong managerial skills.
• Must have a valid Texas Driver’s License (Class C) with a minimum of 5 years driving experience, clean driving record with no moving violations over the past 3 years.
• No major driving convictions including DUI/DWI, reckless driving, or at-fault fatal accident.
• Must have basic computer skills including ability to use computer ordering equipment.
• Must be proficient in Microsoft Word, Excel, and Outlook.
• Must have basic math skills.
• Ability to read, write, and communicate in English as it relates to the job and to safety regulations.
• Visible tattoos or body piercings are not allowed.
• Smoke & Vape Free Workplace.
• Successful completion of post-offer pre-employment background check, MVR, drug screen, physical, and physical abilities test.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.