Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
Docusign seeks a highly experienced and hands-on Technical Delivery Manager to join our Enterprise Applications Product Engineering team. The Delivery Manager will oversee and lead various finance initiatives and ensure seamless coordination between various business partners, Product Management and Product Engineering teams. This role requires strong technical project management skills, technical acumen on Oracle ERP Cloud, and the ability to work effectively with the Engineering teams in the US and India.
This role is an individual contributor role reporting to the Senior Director of Product Engineering - Finance.
Responsibilities
- Lead and manage projects from initiation to completion, ensuring timely delivery and alignment with business objectives
- Manage contractor or FTE technical project managers in a highly matrixed organization
- Act as a liaison between the Product Management and Product Engineering teams in the US and Bengaluru, India
- Lead the US based business and IT partners ensuring clear communication and coordination of tasks
- Provide technical guidance and leadership on Oracle Cloud ERP platform ensuring adherence to best practices and industry standards
- Coordinate and allocate resources effectively to meet project deadlines and objectives
- Identify and mitigate project risks, ensuring proactive problem-solving and issue resolution
- Lead the collection of key data and reporting across remote Product and Engineering teams
- Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment
- Maintain comprehensive project documentation, including project plans, status reports, and technical specifications
- Ensure the quality and accuracy of project deliverables through thorough testing and validation processes
- Mentor and guide the Technical Project Managers, fostering a collaborative and productive work environment
- Lead the contractors on the project
- Organize team meetings like daily standups, sprint planning, sprint reviews, and sprint retrospectives
Basic Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- 12+ years of relevant experience
- 5+ years of experience in technical project management, Scrum Master focusing on Finance Applications preferably Oracle ERP Cloud
- 8+ years of experience on the Oracle ERP platform as an Implementer, Technical Lead or Technical Project Manager
- Deep understanding and experience on the Oracle technology stack including OCI and OIC
- Experience with project management methodologies and tools
- Experience with the Agile/Scrum principles to facilitate and drive projects across teams
- Experience with leading projects across cross-functional teams across different functional areas work streams
- Experience with leading Quote to Cash projects that span across multiple applications including but not limited to Oracle, SFDC, Apttus and Revenue systems
Preferred Qualifications
- PMP or similar certification
- Ability to collaborate with SMEs to keep the product backlog up to date, which includes features, tasks, and other items required to bring the product to market
- Excellent verbal and written communication skills, with the ability to work effectively across different time zones and cultures
- Demonstrated leadership abilities, with experience in leading and mentoring technical teams
- Strong analytical and problem-solving skills
- Proven track record of working closely with engineering teams and coordinate with cross-functional teams based in different locations, especially in the US, EMEA and India
- Deep understanding of Oracle ERP Quote to Cash and Finance applications preferably Oracle Subscription Management, Accounts Receivable, Zuora Revenue, Project Accounting and General Ledger including the underlying table structures and technologies
- Development experience on integrations to 3rd party applications
- Experience with OCI, OIC, VBCS, BIP reports
- Ability to write complex queries and troubleshoot technical issues independently