ABOUT US
Syniti is the enterprise data partner, empowering anyone who relies on data to make business-critical decisions by delivering data they can trust through a unique combination of intelligent software and experts who deeply understand the role of data in enterprise growth.
Trusted by the Fortune 2000, Syniti helps leading businesses reconfigure the role of enterprise data from afterthought to foundational first step; enabling them to unlock valuable insights that ignite growth, reduce risk, and expand their competitive advantage.
Syniti's Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution.
As an innovative, global leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Syniti is also a preferred data solution used by the world's top system integrators, and a portfolio company of BridgeGrowth Partners LLC. Headquartered in Boston, Massachusetts with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.
The ROLE
The Delivery Partner is a senior member of our Consulting organization, responsible for leading the delivery of critical projects for our customers, whilst also assisting with the future direction of our Practice-led model, by providing management direction and exercising influence over critical decisions.
WHAT YOU WILL DO
- Define and determine the direction of business opportunities and needs.
- Work to maximise the financial performance of your area of responsibility through delivery leadership of existing accounts and supporting the growth of new ones.
- Support multiple projects by collaborating with Project and Program Managers and leveraging resources to maximise project performance and minimise risk.
- Represent the organisation in a wide assortment of interactions, both inside and outside the organisation.
- Accountable for delivery quality and financial performance of their projects, which are typically across multiple customers.
- Provide overall program planning and deployment oversight for accounts within your Practice.
- Ensure that consultants working on their projects grow in functional, technical and consulting skills, particularly within the industry or practice assigned.
- Develop expectations for engagement management within the Americas region.
- Ensure continuity of personnel as needed (e.g., number, skills, C level).
- Effectively support engagement and proposal teams.
- Effectively manage the most difficult and complex relationships with important customers and partners.
- Assist in negotiating and approving business terms and conditions of contracts with customers and teaming partners.
- Work to seek out new opportunities within the client to maximise revenue opportunity.
- Listen to customer's problems and develop solutions to drive deeper adoption of Syniti solutions.
- Raise delivery issues to appropriate levels within the customer and Syniti, highlighting when the initial objective of the engagement understanding is changing.
- Ensure the submission of project reports internally and externally alongside the PM or Delivery Lead where there is no PM staffed.
- Adhere to all PM score metrics in a timely manner.
- Proactively suggest process improvements in delivery methodology, approach or back office support functions.
- Watch for health of the team, escalating as required.
- Effectively supervise Project Managers and help them to achieve their career aspirations.
- Travel required up to 80%.
- Proven experience in leading SAP migrations.
- Proven experience leading multi-disciplinary teams with on-shore and off-shore delivery teams.
- Participated and led several Project Management initiatives/activities.
- Experience in project delivery methodologies.
- PRINCE2 / PMP or equivalent experience.
- Essential to have experience in working on multiple concurrent projects.
- Strong technical knowledge and a desire to maintain technical excellence.
- An organised and methodical person who enjoys working in a collaborative environment.
- Strong attention to detail.
- Excellent presentation skills and ability to communicate in simple language to a variety of audiences.
- Strong stakeholder management and relationships builder.
- The ability to use your initiative and make decisions under pressure.
- Excellent written and verbal communication skills.
- Autonomy and Trust: Trust that you are proficient at what you do. At Syniti, you will find a supportive environment and access to learning tools, with minimal micromanagement.
- Growth Opportunities: We are growing rapidly, offering you the chance to grow with us, shape our journey, and share in our success story.
- Collaborative Support: We value collaboration and support each other, ensuring you won't stand alone in your endeavors.
- Diversity of Stories: Genuine interest in your unique story and journey. We celebrate individual achievements and want to hear everyone's story.
- Recognition: We appreciate and celebrate individual achievements, acknowledging the contribution of each team member.
- Open Organization: We embrace an open and inclusive culture, where hierarchies are minimized, and access is ensured across the board. Everyone is valued, and ideas are welcomed.