Senior IT Director (B2B Solution Delivery - Supply Chain)

Company:  Centric Brands
Location: Greensboro
Closing Date: 18/11/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

About Us:


Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Specific Responsibilities Would Include:

The Senior IT Director of Supply Chain is responsible for leading the IT strategy, delivery, and support of the supply chain systems and processes across the organization. The role involves partnering with the business stakeholders to understand their requirements, help define the IT roadmap, manage the project portfolio, and ensure the alignment of IT and business objectives. The Senior IT Director of Supply Chain will also oversee the IT governance, resource capacity planning, vendor management, and ITIL methodologies for the supply chain domain.


  • Develop and execute the IT vision and strategy for the end-to-end supply chain function, aligning with the business goals and priorities.
  • Build strong relationships with the Business Transformation office (BTO) team and key stakeholders to identify customer demands and prioritization for service delivery.
  • Manage the IT project portfolio for the supply chain domain, ensuring the delivery of high-quality solutions within scope, budget, and timeline.
  • Establish and maintain the IT governance framework, policies, and standards for the supply chain function, ensuring compliance, security, and best practices.
  • Lead and mentor the IT team responsible for the supply chain systems and processes, fostering a culture of collaboration, innovation, and continuous improvement.
  • Act as an escalation point and take ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews.
  • Taking accountability for service delivery performance, meeting customer expectations, and driving future demand.
  • Collaborate with cross-functional teams within IT and business for timely delivery of the solution.
  • Build, develop and retain IT talent and manage goals and performance reviews of team members.
  • Manage the relationship and performance of the IT vendors and service providers for the supply chain domain, ensuring SLAs, contracts, and expectations are met.
  • Monitor and evaluate the IT performance, risks, and issues for the supply chain function, providing regular reports and recommendations to the senior management and stakeholders.
  • Stay abreast of the latest trends and developments in the supply chain and IT industry, identifying and evaluating new opportunities for improvement and innovation.
Our Best Fit Candidate Would Have:
  • Bachelor's degree in Computer Science, Supply Chain, Engineering, Business, or related field.
  • Minimum 10 years of IT experience in supply chain management, preferably in a manufacturing or distribution environment.
  • Minimum 5 years of IT leadership experience, managing teams, budgets, and projects.
  • Strong knowledge and experience with SAP AFS/retail or S4 Fashion, PLM, EDI, 3PL, Nexus Infor, and other supply chain systems and technologies.
  • Proven ability to collaborate and communicate effectively with senior executives, business partners, IT peers, and external vendors.
  • Excellent organization skills, project management, resource planning, problem solving, and analytical skills.
  • Experience working with onsite and offshore AMS providers
  • Certification in ITIL, PMP, or other relevant frameworks is a plus.


In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation.


Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.


Centric Brands is an Equal Opportunity Employer


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Please note that Centric Brands will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here:

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