Partner Delivery Success, Senior Manager

Job Category: Sales

About Salesforce:

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Role Description:

We are looking for a Partner Product Success Senior Manager that will play a vital role in leading the development, implementation readiness, enablement, sales, and pre-sales excellence to grow the Salesforce ecosystem aligned to Industries.

As Partner Product Success Senior Manager you will lead the way in rapidly growing our partner ecosystem’s technical capacity and capabilities to support the tremendous growth in the Industry space. They are accountable for developing and leading the execution of Industry Partner Product Success programs and deep technical Industry product enablement focused on, but not limited to, driving Implementation Readiness.

As part of the Alliances & Channels organization at Salesforce you will be part of a distributed team owning the development of partnerships with our Strategic Consulting Partners and Service Partners. Salesforce is transforming the industry.

Your Impact:

As Partner Product Success Senior Manager you will:

• Identify top priorities to prioritize, lead, design, deliver, maintain repeatable Industry focused deep technical enablement content, hands-on exercises, presentations, and programs to partner(s) teams that drive certification growth, implementation readiness, and customer success that supports product growth across the C360 globally and in prioritized regions.
• Work cross-functionally with stakeholders and business partners including but not limited to: Product Management, OU leads, Marketing, other A&C teams, SMEs.
• Update dashboards and other tracking tools that communicate to Executive Leadership the effectiveness of identified programs and investments.
• Engage and support the partner community.
• Localize our capacity and capability offerings to meet the local regulations, culture, and business environment.

Minimum Requirements:

• Salesforce Administrator Certification
• 5+ years’ experience in a customer or channel Technical role focused on enterprise-level businesses or GSI’s like Accenture, Deloitte, PwC, CapGemini, IBM as well as boutique and regional SI’s.
• Willingness to travel - 30%

Preferred Requirements:

• Enablement experience in technical product training.
• Deep technical Salesforce product knowledge to function as leader/advisor and deliver training to strategic global and regional partners.
• Consistent track record to lead, build and implement enablement strategy and deliver technical hands-on enablement.
• Executive presence and thought leader with strong Enterprise software market experience and PaaS, SaaS, and or Cloud technology companies.
• Demonstrated analytical, organizational, and project management skills, using relevant information to make timely decisions that affect cross-functional teams and has substantial impact on investments and program effectiveness.
• Strong tolerance for ambiguity; able to focus and implement in a changing environment; ability to make things happen.

Note: This is an office-flexible role. The expectation is to be in-office 2 days a week when local to an office.

Accommodations:

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Posting Statement:

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Salesforce welcomes all.

This position is office-flexible with base salary hiring ranges as follows:

For New York-based roles, the base salary hiring range for this position is $164,000 to $225,000.

For Washington-based roles, the base salary hiring range for this position is $150,300 to $206,700.

For California-based roles, the base salary hiring range for this position is $164,000 to $225,000.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.