Job Description
Seeking a Technical Delivery Manager who will contribute to our client's success by managing and facilitating the product release process and execution across the Digital Platform Engineering (DPE) organization. This role also supports various tech initiative delivery within the DPE organization.
The successful candidate is someone who enjoys bringing definition to complex technology
projects and are skilled at navigating ambiguous new frontiers. This candidate has a technical background and attention to detail enable them to identify risks, drive development with predictability and challenge assumptions. Relationships and teamwork are important to how the candidate inspires and leads the teams to deliver their best work. This person is a team player that does what it takes; and also has an intolerance for mediocrity and are unafraid to take a stand on what you believe is right.
Required Skills -Technology Producer, Delivery Manager, Release Manager
Job Duties - Facilitate the overall release delivery process, coordinate release activities and
dependencies across products and teams
Maintain overall release schedule and coordinate with cross functional groups on cross
team dependencies and release readiness activities
Own release status updates and provide clarity to all stakeholders, including the team,
on progress towards the agreed milestones
Measure release effectiveness leveraging data trends and metrics to improve the overall
customer experience
Support various tech initiative delivery by driving implementation planning, support
testing, and go-to market planning and execution
Coordinate project activities across associated project teams; track progress against
established plans, report results with project stakeholders
Develop project communications, including creation of status reports and summaries,
tracking escalations and resolutions of issues, coordinating stakeholder meetings and
updates, and updating project and program plans
Support project timelines, clearly setting expectations, and realigning expectations
internally as priorities change
Job Requirements -Top level:
• 8+ years in IT delivery
• 5+ years in IT delivery leadership with a combination of Project leadership, Release leadership, producer, etc.
Qualifications:
Bachelor’s degree in computer science, software engineering, information technology or
related field, or equivalent experience
Technology producer, Technical delivery manager, IT project management delivery or
program management office experience (5 years)
Managing digital product or service delivery and release in an agile environment (3
years)
Able to work across disciplines for alignment on product delivery expectations
Exceptional communication and presentation skills
Experience working with distributed teams
Leadership and Communication:
Leads by example and builds teams with a confident and positive attitude, patience,
honesty and integrity, and a strong sense of commitment, providing mentoring to team
members
Strong problem-solving and analytical skills
Has the ability to know what is possible and what is not, and to know how to navigate
project engagements efficiently and effectively
Ability to engage in difficult conversations that result in positive, actionable outcomes
Ability to navigate complex and diverse landscapes effectively
Seeks and provides honest, transparent feedback
Ability to lead high-performing project teams
Ability to set expectations and hold individuals and team members accountable to their
commitments
Drives decision-making that favors compromise and alignment over consensus-building
Excellent facilitation skills; ability to adapt approach and style to different types of
engagements
Ability to communicate clearly and concisely, both verbally and in writing
Acumen and Learning Agility:
Expert-level knowledge of standards and practices for IT project and program lifecycle
management activities and deliverables
Understanding of IT program and portfolio management practices.
Clear understanding of project technical activities, including: (1) solution analysis and
design; (2) enterprise, solution, and infrastructure architecture; (3) systems integration;
(4)data conversion and migration; (5) environment management and build processes;
and (6) deployment planning and execution.
Expertise in productivity/collaboration tools, particularly Jira, confluence, ServiceNow
Advanced skills in the MS Office Product Suite, Word, Excel, and PowerPoint