Sr. IT Systems Engineer - NetScaler Application Delivery Controller (ADC)

Sr. Systems Engineer
Work Location: Remote
Description:
Senior IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. Senior IT Systems Engineer's provide technical support and troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions. Senior IT Systems Engineers drive and implement automation enhancements and process improvement efforts, are assigned to multiple complex systems/applications. They lead initiatives, oversee work results, provide training and serve as a technical resource for other Systems Engineers.
Essential functions:

• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
• Manages system/application environment and ongoing operations
• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
• Researches, designs, implements and tests technology solutions
• Proactively monitors and reports performance and utilization of assigned technologies
• Troubleshoots software and/or hardware issues/failures
• Resolves alerts and performs remediation activities
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
• Collects and presents data for reporting and planning
• Assists with developing tactical strategies, processes and procedures related to systems/application administration
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
• Collaborates with IT and business area partners on work groups and initiatives
• Determines best course of action for meeting business needs
• May provide input into infrastructure architecture designs
• Writes programming/scripting
• May participate in Disaster Recovery planning and exercises
• Ensures execution and alignment to architectural standards and blueprints.
• May contribute input to infrastructure architecture
• Performs on-call activities as needed for the environment and technologies

Requirements:

• Five or more years demonstrated proficiency and experience in design, implementation, monitoring and troubleshooting infrastructure software products.
• Must have 7 or more years of experience administering Citrix NetScaler ADC functions this includes, but not limited to, layer 4/layer 7 routing PCAP analysis and hardware refresh and migrations.
• Must have 3 or more years of experience managing SSL certificates.
• Must have 3 or more years of experience administering Bluecoat Proxy Server or similar, this includes firmware upgrades and patching.
• Strong experience working in both Windows and Linux environments.
• Strong scripting/programming experience with one or more languages (ex. PowerShell, java, python) regarding audits and automated task scheduling.
• Ability to support systems using 24x7 on call rotation.
• Competent working in one or more environments highly integrated with an operating system.
• Experience implementing and administering/managing technical solutions in major, large-scale system implementations
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Ability to manage tasks independently and take ownership of responsibilities
• Ability to learn from mistakes and apply constructive feedback to improve performance
• Ability to adapt to a rapidly changing environment
• Proven leadership abilities including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness.
• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences.

REQUIRED EDUCATION/EXPERIENCE:

• Related Bachelor's degree in an IT related field or relevant work experience
• 5-8 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology
• Must have 7 or more years of experience administering Citrix NetScaler, F5 or another ADC platform exclusively from an application delivery controller perspective.
• Must have 5 or more years of experience scripting for patching and vulnerability remediation.
• Must have 3 or more years of experience managing SSL certificates.

#DICE